Hybrid Chat Overview

Hybrid Chat is a live chat software solution designed to enhance customer communication and support. It allows businesses to engage visitors on their website in real-time, answering queries instantly and improving customer satisfaction. The software features customizable chat widgets, automated responses, and multi-channel support, ensuring seamless interaction across various platforms. Hybrid Chat’s analytics dashboard provides valuable insights into customer behavior, chat performance, and engagement trends. With its easy integration into CRM systems, Hybrid Chat ensures that conversations are logged and customer data is organized. This software is ideal for businesses seeking to improve responsiveness, reduce customer wait times, and provide better overall service.

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Hybrid Chat Screenshot & Video

Contact Details

  • Vendor Name Expertflow
  • Founded 2007
  • Location Switzerland

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Android Android
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Health

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Hybrid Chat Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Hybrid Chat Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$168 Per User

Hybrid Chat FAQs

Hybrid Chat is a live chat software solution designed to enhance customer communication and support. It allows businesses to engage visitors on their website in real-time, answering queries instantly and improving customer satisfaction. The software features customizable chat widgets, automated responses, and multi-channel support, ensuring seamless interaction across various platforms. Hybrid Chat’s analytics dashboard provides valuable insights into customer behavior, chat performance, and engagement trends. With its easy integration into CRM systems, Hybrid Chat ensures that conversations are logged and customer data is organized. This software is ideal for businesses seeking to improve responsiveness, reduce customer wait times, and provide better overall service.

  • No, Hybrid Chat does not offer a free version.

  • Yes, Hybrid Chat offers a free trial.

  • No, Credit Card details are not required for the Hybrid Chat trial.

  • Hybrid Chat offers the following pricing plans & packages:

    Basic

    $168 Per User

  • Hybrid Chat supports the following payment frequencies:

    • Annual Subscription

  • No, Hybrid Chat does not offer an API.

  • Hybrid Chat offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Hybrid Chat offers training with the following options:
    • Live Online , Documentation , Videos

  • Hybrid Chat supports the following languages:
    • English

  • Following are the typical users of the Hybrid Chat:
    • Self-Employed , Small-Business , Midsize-Business

  • Hybrid Chat supports the following deployment:
    • Cloud Hosted , On-Premise

  • Hybrid Chat supports the following devices and operating systems:
    • Web-Based , Android , Linux