hi.guru is an intuitive live chat software designed to enhance customer engagement and support through real-time communication. This platform provides tools for businesses to interact with customers directly via chat on their websites and mobile apps, allowing for quick responses to inquiries and issues. With hi.guru, users can easily manage multiple chat conversations, assign chats to specific team members, and access chat history for improved context in conversations. The software includes features for proactive chat invitations, enabling businesses to reach out to visitors and guide them through their purchasing journey. Additionally, hi.guru supports integration with customer relationship management (CRM) systems, ensuring a seamless approach to customer engagement. By adopting hi.guru, organizations can improve customer satisfaction, drive conversions, and enhance their overall customer service strategy through effective live chat solutions.
hi.guru
2017
Malta
In-person
Transfers/Routing
