GuideBox Overview

GuideBox is a comprehensive customer experience software designed to help organizations enhance their interactions with customers at every touchpoint. This platform provides a robust set of tools for collecting feedback, analyzing customer journeys, and implementing improvements based on insights gathered. With features like survey creation, sentiment analysis, and real-time reporting, GuideBox enables businesses to gain a deeper understanding of their customers' needs and preferences. The software’s intuitive dashboard allows users to visualize customer feedback and identify trends that inform strategic decisions. By fostering a culture of continuous improvement, GuideBox empowers organizations to deliver exceptional customer experiences that drive satisfaction and loyalty. Ideal for companies across various sectors, GuideBox enhances the customer journey by ensuring that every interaction is meaningful, ultimately contributing to increased brand loyalty and sustained business growth.

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Contact Details

  • Vendor Name SoloSegment
  • Founded 2015
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Business Supplies & Equipment, Consumer Services, Entertainment, Information Technology & Services, Retail

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GuideBox Features

  • Arrow Icon Categorization/Grouping
  • Arrow Icon Filtering
  • Arrow Icon Campaign Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Audience Targeting
  • Arrow Icon Social Media Integration
  • Arrow Icon Social Promotion
  • Arrow Icon Template Management
  • Arrow Icon SEO Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Campaign Planning
  • Arrow Icon Editorial Calendar
  • Arrow Icon Content Library
  • Arrow Icon Drag & Drop
  • Arrow Icon Publish Scheduling
  • Arrow Icon Content Management
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Channel Campaigns
  • Arrow Icon Engagement Tracking
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Email Marketing
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Target Account Identification
  • Arrow Icon Lead Nurturing
  • Arrow Icon Campaign Personalization
  • Arrow Icon Lead Qualification
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Recommendations
  • Arrow Icon Abandoned Cart Saver
  • Arrow Icon Account Based Marketing
  • Arrow Icon Content Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Campaign Segmentation
  • Arrow Icon Customer Segmentation
  • Arrow Icon Engagement Tracking
  • Arrow Icon Behavioral Targeting
  • Arrow Icon Customizable Branding
  • Arrow Icon Experience Management
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavior Tracking
  • Arrow Icon A/B Testing
  • Arrow Icon Real-Time Analytics
  • Arrow Icon Website Personalization
  • Arrow Icon Contextual Targeting
  • Arrow Icon Drag & Drop
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Website Analytics
  • Arrow Icon Email Marketing
  • Arrow Icon Link Management
  • Arrow Icon A/B Testing
  • Arrow Icon Website Analytics
  • Arrow Icon Keyword Research Tools
  • Arrow Icon Visitor Tracking
  • Arrow Icon API
  • Arrow Icon Content Management
  • Arrow Icon Competitive Analysis
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Problem Area Alerts
  • Arrow Icon Conversion Rate Optimization
  • Arrow Icon Data Visualization
  • Arrow Icon Web Traffic Reporting
  • Arrow Icon Campaign Management

GuideBox Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$25000 Per Year

GuideBox FAQs

GuideBox is a comprehensive customer experience software designed to help organizations enhance their interactions with customers at every touchpoint. This platform provides a robust set of tools for collecting feedback, analyzing customer journeys, and implementing improvements based on insights gathered. With features like survey creation, sentiment analysis, and real-time reporting, GuideBox enables businesses to gain a deeper understanding of their customers' needs and preferences. The software’s intuitive dashboard allows users to visualize customer feedback and identify trends that inform strategic decisions. By fostering a culture of continuous improvement, GuideBox empowers organizations to deliver exceptional customer experiences that drive satisfaction and loyalty. Ideal for companies across various sectors, GuideBox enhances the customer journey by ensuring that every interaction is meaningful, ultimately contributing to increased brand loyalty and sustained business growth.

  • No, GuideBox does not offer a free version.

  • Yes, GuideBox offers a free trial.

  • No, Credit Card details are not required for the GuideBox trial.

  • GuideBox offers the following pricing plans & packages:

    Basic

    $25000 Per Year

  • GuideBox supports the following payment frequencies:

    • Annual Subscription

  • No, GuideBox does not offer an API.

  • GuideBox offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • GuideBox offers training with the following options:
    • Live Online , Documentation

  • GuideBox supports the following languages:
    • English

  • Following are the typical users of the GuideBox:
    • Self-Employed , Small-Business , Midsize-Business

  • GuideBox supports the following deployment:
    • Cloud Hosted

  • GuideBox supports the following devices and operating systems:
    • Web-Based