GuestXM Overview

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staff can easily manage reservations, track guest preferences, and optimize seating arrangements to maximize capacity. GuestXM also provides real-time analytics and reporting, offering valuable insights into customer behavior and operational performance. The software integrates seamlessly with point-of-sale (POS) systems, ensuring a cohesive workflow throughout the restaurant. By utilizing GuestXM, restaurants can enhance customer satisfaction, improve service quality, and drive revenue growth through informed decision-making and effective management.

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Contact Details

  • Vendor Name Black Box Intelligence
  • Founded
  • Location Belgium

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospitality, Restaurants

GuestXM Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Change Management
  • Arrow Icon Fulfillment Distribution
  • Arrow Icon Collaboration Tools
  • Arrow Icon Visual Analytics
  • Arrow Icon Commenting/Notes
  • Arrow Icon Image Editing
  • Arrow Icon Campaign Management
  • Arrow Icon Metadata Management
  • Arrow Icon Digital Asset Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Version Control
  • Arrow Icon Search/Filter
  • Arrow Icon Approval Process Control
  • Arrow Icon Template Management
  • Arrow Icon Artwork Management
  • Arrow Icon Content Library
  • Arrow Icon Document Storage
  • Arrow Icon Content Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Brand Guidelines
  • Arrow Icon Image Library
  • Arrow Icon File Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon Forecasting
  • Arrow Icon OLAP
  • Arrow Icon Customizable Dashboard
  • Arrow Icon Visual Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Performance Metrics
  • Arrow Icon Data Import/Export
  • Arrow Icon Financial Reporting
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ad hoc Query
  • Arrow Icon Scheduled/Automated Reports
  • Arrow Icon Search/Filter
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Sales Reports
  • Arrow Icon Marketing Reports
  • Arrow Icon Data Connectors
  • Arrow Icon Collaboration Tools
  • Arrow Icon Table Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Employee Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Reservations Management
  • Arrow Icon Kitchen/Menu Management
  • Arrow Icon Built-in Accounting
  • Arrow Icon Online Ordering
  • Arrow Icon Inventory Management
  • Arrow Icon Wait List Management
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Order Management
  • Arrow Icon Sales Reports
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Order Entry
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon Engagement Tracking
  • Arrow Icon Lead Attribution
  • Arrow Icon Campaign Analytics
  • Arrow Icon Influencer Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Competitor Monitoring
  • Arrow Icon Engagement Tracking
  • Arrow Icon Tagging
  • Arrow Icon Image Library
  • Arrow Icon Customer Engagement
  • Arrow Icon @mentions
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Keyword Tracking
  • Arrow Icon Brand Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Automated Publishing
  • Arrow Icon Multi-Account Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Collaboration Tools
  • Arrow Icon Calendar Management
  • Arrow Icon Competitive Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Customizable Reports
  • Arrow Icon Audience Targeting
  • Arrow Icon Social Media Integration
  • Arrow Icon Performance Metrics
  • Arrow Icon Impact Measurement
  • Arrow Icon Visual Analytics
  • Arrow Icon Reputation Management
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Campaign Analytics
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Customer Engagement
  • Arrow Icon Engagement Tracking
  • Arrow Icon Content Management
  • Arrow Icon Influencer Tracking
  • Arrow Icon Dashboard
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon Assignment Management
  • Arrow Icon Messaging
  • Arrow Icon Productivity Analysis
  • Arrow Icon Time Tracking
  • Arrow Icon Commenting/Notes
  • Arrow Icon Progress Tracking
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Project Planning/Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Task Management
  • Arrow Icon Resource Management

GuestXM Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$49 Per Year

GuestXM FAQs

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staff can easily manage reservations, track guest preferences, and optimize seating arrangements to maximize capacity. GuestXM also provides real-time analytics and reporting, offering valuable insights into customer behavior and operational performance. The software integrates seamlessly with point-of-sale (POS) systems, ensuring a cohesive workflow throughout the restaurant. By utilizing GuestXM, restaurants can enhance customer satisfaction, improve service quality, and drive revenue growth through informed decision-making and effective management.

  • No, GuestXM does not offer a free version.

  • Yes, GuestXM offers a free trial.

  • No, Credit Card details are not required for the GuestXM trial.

  • GuestXM offers the following pricing plans & packages:

    Basic

    $49 Per Year

  • GuestXM supports the following payment frequencies:

    • Annual Subscription

  • No, GuestXM does not offer an API.

  • GuestXM offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • GuestXM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • GuestXM supports the following languages:
    • English

  • Following are the typical users of the GuestXM:
    • Self-Employed , Small-Business , Midsize-Business

  • GuestXM supports the following deployment:
    • Cloud Hosted

  • GuestXM supports the following devices and operating systems:
    • Web-Based , iPhone

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