Guest Guru Overview

Guest Guru is a live chat software solution designed to improve customer service and engagement for businesses of all sizes. By integrating live chat functionality into websites, mobile apps, and e-commerce platforms, Guest Guru allows companies to provide instant assistance to visitors, answer inquiries, and resolve issues in real time. The software features automated greetings, customizable chat widgets, and intelligent routing to direct conversations to the right team member. Guest Guru also supports features such as chat history, proactive messaging, and rich media sharing, enhancing the customer experience with more personalized interactions. Additionally, the platform offers detailed reporting and analytics, allowing businesses to track chat volumes, response times, and customer satisfaction. By enabling quick responses to customer questions and concerns, Guest Guru helps businesses build stronger relationships with their customers, increase conversion rates, and improve overall satisfaction, all while boosting efficiency and reducing the load on support teams.

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Contact Details

  • Vendor Name Guest Guru
  • Founded
  • Location United Kingdom

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospitality

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Guest Guru Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Guest Guru Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Guest Guru FAQs

Guest Guru is a live chat software solution designed to improve customer service and engagement for businesses of all sizes. By integrating live chat functionality into websites, mobile apps, and e-commerce platforms, Guest Guru allows companies to provide instant assistance to visitors, answer inquiries, and resolve issues in real time. The software features automated greetings, customizable chat widgets, and intelligent routing to direct conversations to the right team member. Guest Guru also supports features such as chat history, proactive messaging, and rich media sharing, enhancing the customer experience with more personalized interactions. Additionally, the platform offers detailed reporting and analytics, allowing businesses to track chat volumes, response times, and customer satisfaction. By enabling quick responses to customer questions and concerns, Guest Guru helps businesses build stronger relationships with their customers, increase conversion rates, and improve overall satisfaction, all while boosting efficiency and reducing the load on support teams.

  • No, Guest Guru does not offer a free version.

  • Yes, Guest Guru offers a free trial.

  • No, Credit Card details are not required for the Guest Guru trial.

  • No, Guest Guru does not offer an API.

  • Guest Guru supports the following languages:
    • English

  • Following are the typical users of the Guest Guru:
    • Self-Employed , Small-Business , Midsize-Business

  • Guest Guru supports the following deployment:
    • Cloud Hosted

  • Guest Guru supports the following devices and operating systems:
    • Web-Based