Guest Guru is a live chat software solution designed to improve customer service and engagement for businesses of all sizes. By integrating live chat functionality into websites, mobile apps, and e-commerce platforms, Guest Guru allows companies to provide instant assistance to visitors, answer inquiries, and resolve issues in real time. The software features automated greetings, customizable chat widgets, and intelligent routing to direct conversations to the right team member. Guest Guru also supports features such as chat history, proactive messaging, and rich media sharing, enhancing the customer experience with more personalized interactions. Additionally, the platform offers detailed reporting and analytics, allowing businesses to track chat volumes, response times, and customer satisfaction. By enabling quick responses to customer questions and concerns, Guest Guru helps businesses build stronger relationships with their customers, increase conversion rates, and improve overall satisfaction, all while boosting efficiency and reducing the load on support teams.
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