GoQChat Overview

GoQChat is a robust live chat software designed to enhance customer engagement and provide real-time support to website visitors. With GoQChat, businesses can offer instant assistance, answer customer queries, and improve satisfaction rates by providing on-the-spot solutions. The software’s intuitive interface allows customer service representatives to seamlessly chat with multiple customers simultaneously, streamlining communication and boosting response times. GoQChat supports various features such as customizable chat widgets, automated greetings, and chatbots for handling routine inquiries. Integration with CRM systems ensures that customer information is easily accessible, enabling representatives to provide personalized service. Additionally, GoQChat offers detailed reporting and analytics to help businesses track chat volumes, response times, and customer satisfaction. This makes GoQChat an indispensable tool for improving customer support and building stronger relationships with website visitors.

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Contact Details

  • Vendor Name GoQSystem
  • Founded
  • Location Japan

Support

  • Email Email
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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GoQChat Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

GoQChat Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • JPY (¥) JPY (¥)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$980 Per User

GoQChat FAQs

GoQChat is a robust live chat software designed to enhance customer engagement and provide real-time support to website visitors. With GoQChat, businesses can offer instant assistance, answer customer queries, and improve satisfaction rates by providing on-the-spot solutions. The software’s intuitive interface allows customer service representatives to seamlessly chat with multiple customers simultaneously, streamlining communication and boosting response times. GoQChat supports various features such as customizable chat widgets, automated greetings, and chatbots for handling routine inquiries. Integration with CRM systems ensures that customer information is easily accessible, enabling representatives to provide personalized service. Additionally, GoQChat offers detailed reporting and analytics to help businesses track chat volumes, response times, and customer satisfaction. This makes GoQChat an indispensable tool for improving customer support and building stronger relationships with website visitors.

  • No, GoQChat does not offer a free version.

  • Yes, GoQChat offers a free trial.

  • No, Credit Card details are not required for the GoQChat trial.

  • GoQChat offers the following pricing plans & packages:

    Basic

    $980 Per User

  • GoQChat supports the following payment frequencies:

    • Monthly Subscription

  • No, GoQChat does not offer an API.

  • GoQChat offers support with the following options:
    • Email , FAQs/Forum

  • GoQChat offers training with the following options:
    • Documentation

  • GoQChat supports the following languages:
    • English

  • Following are the typical users of the GoQChat:
    • Self-Employed , Small-Business , Midsize-Business

  • GoQChat supports the following deployment:
    • Cloud Hosted

  • GoQChat supports the following devices and operating systems:
    • Web-Based