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Flow.ai Overview

Flow.ai is an innovative live chat software designed to help businesses enhance customer engagement and support through realtime communication. The platform offers comprehensive tools for managing live chat interactions, chatbots, and customer inquiries, enabling organizations to optimize their customer service efforts effectively. With Flow.ai, users can easily set up live chat on their websites, automate responses with chatbots, and analyze customer interactions in real time. The software features robust reporting capabilities, providing insights into chat performance, customer satisfaction, and areas for improvement. Additionally, Flow.ai integrates seamlessly with existing CRM and support platforms, enhancing overall customer engagement. Ideal for businesses seeking to improve their customer service, Flow.ai empowers organizations to drive satisfaction, increase responsiveness, and foster positive relationships.

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Flow.ai Screenshot & Video

Contact Details

  • Vendor Name Flow.ai
  • Founded
  • Location Netherlands

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Education Management, Hospital & Health Care, Non-profit Organization Management, Telecommunications

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Flow.ai Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Flow.ai Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$19 Per Feature

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Flow.ai FAQs

Flow.ai is an innovative live chat software designed to help businesses enhance customer engagement and support through realtime communication. The platform offers comprehensive tools for managing live chat interactions, chatbots, and customer inquiries, enabling organizations to optimize their customer service efforts effectively. With Flow.ai, users can easily set up live chat on their websites, automate responses with chatbots, and analyze customer interactions in real time. The software features robust reporting capabilities, providing insights into chat performance, customer satisfaction, and areas for improvement. Additionally, Flow.ai integrates seamlessly with existing CRM and support platforms, enhancing overall customer engagement. Ideal for businesses seeking to improve their customer service, Flow.ai empowers organizations to drive satisfaction, increase responsiveness, and foster positive relationships.

  • Yes, Flow.ai offers a free version.

  • Yes, Flow.ai offers a free trial.

  • No, Credit Card details are not required for the Flow.ai trial.

  • Flow.ai offers the following pricing plans & packages:

    Basic

    $19 Per Feature

  • Flow.ai supports the following payment frequencies:

    • Monthly Subscription

  • No, Flow.ai does not offer an API.

  • Flow.ai offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Flow.ai offers training with the following options:
    • Videos

  • Flow.ai supports the following languages:
    • English

  • Following are the typical users of the Flow.ai:
    • Self-Employed , Small-Business , Midsize-Business

  • Flow.ai supports the following deployment:
    • Cloud Hosted

  • Flow.ai supports the following devices and operating systems:
    • Web-Based