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Fera Overview

Fera is a review management software designed to help e-commerce businesses collect and display customer reviews to build trust and credibility. The platform provides tools for automating review requests, enabling businesses to gather feedback effortlessly after purchase. Fera’s customizable widgets allow businesses to showcase reviews on their websites, helping to boost conversion rates. The software also includes video and photo review capabilities, enhancing the authenticity of customer feedback. With analytics features, Fera enables businesses to monitor review trends and improve customer satisfaction. For brands looking to build a strong reputation and influence purchasing decisions, Fera offers a comprehensive solution for managing and leveraging customer reviews.

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Contact Details

  • Vendor Name Fera Commerce
  • Founded
  • Location Canada

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Dutch, English, French, German, Japanese, Portuguese, Spanish, Chinese (Simplified)

Industries

Computer Software

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Fera Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management

Fera Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$0 Per Feature

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Fera FAQs

Fera is a review management software designed to help e-commerce businesses collect and display customer reviews to build trust and credibility. The platform provides tools for automating review requests, enabling businesses to gather feedback effortlessly after purchase. Fera’s customizable widgets allow businesses to showcase reviews on their websites, helping to boost conversion rates. The software also includes video and photo review capabilities, enhancing the authenticity of customer feedback. With analytics features, Fera enables businesses to monitor review trends and improve customer satisfaction. For brands looking to build a strong reputation and influence purchasing decisions, Fera offers a comprehensive solution for managing and leveraging customer reviews.

  • Yes, Fera offers a free version.

  • Yes, Fera offers a free trial.

  • No, Credit Card details are not required for the Fera trial.

  • Fera offers the following pricing plans & packages:

    Basic

    $0 Per Feature

  • Fera supports the following payment frequencies:

    • Monthly Subscription

  • No, Fera does not offer an API.

  • Fera offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Fera offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Fera supports the following languages:
    • German , English , French , Japanese , Dutch , Portuguese , Spanish , Chinese (Simplified)

  • Following are the typical users of the Fera:
    • Self-Employed , Small-Business , Midsize-Business

  • Fera supports the following deployment:
    • Cloud Hosted

  • Fera supports the following devices and operating systems:
    • Web-Based