Fastrax Overview

Fastrax is a dynamic field service management software designed to help organizations streamline their field operations and enhance service delivery. This platform provides comprehensive tools for scheduling, dispatching, and tracking field service activities seamlessly. With its user-friendly interface, users can easily assign tasks, monitor technician performance, and communicate with field staff in real time. Fastrax features robust analytics capabilities that provide insights into service efficiency, customer satisfaction, and operational performance, enabling organizations to make informed decisions. The software supports integration with existing business systems, ensuring a seamless flow of information across departments. By utilizing Fastrax, organizations can optimize their field service operations, improve customer experiences, and ultimately drive profitability. This software is essential for any business looking to enhance its service management practices.

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Fastrax Screenshot & Video

Contact Details

  • Vendor Name Ergos Software Solutions
  • Founded 1986
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Facilities & Services, Food Production

Fastrax Features

  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Service History
  • Arrow Icon Calendar Management
  • Arrow Icon Job Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Electronic Payments
  • Arrow Icon Inventory Management
  • Arrow Icon Task Scheduling
  • Arrow Icon Customer History
  • Arrow Icon Technician Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Inventory Control
  • Arrow Icon Location Tracking
  • Arrow Icon Customer Database
  • Arrow Icon Routing
  • Arrow Icon Real-Time Updates
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Recurring Appointments
  • Arrow Icon Billing & Invoicing
  • Arrow Icon SMS Messaging
  • Arrow Icon Automated Scheduling
  • Arrow Icon GPS
  • Arrow Icon Electronic Payments
  • Arrow Icon Mobile Access
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Calendar Management
  • Arrow Icon Time Tracking
  • Arrow Icon Routing
  • Arrow Icon Work Order Management
  • Arrow Icon Reminders
  • Arrow Icon Online Booking
  • Arrow Icon Multi-Location
  • Arrow Icon Routing
  • Arrow Icon Dispatch Management
  • Arrow Icon Mobile App
  • Arrow Icon Service History
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Real-Time Data
  • Arrow Icon Customer Database
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Payment Processing
  • Arrow Icon Electronic Signature
  • Arrow Icon Technician Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Equipment Tracking
  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History
  • Arrow Icon Mileage Tracking
  • Arrow Icon Location Tracking
  • Arrow Icon Routing
  • Arrow Icon Emergency Dispatch
  • Arrow Icon Delivery Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Fuel Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Order Management
  • Arrow Icon GPS
  • Arrow Icon Dispatch Management
  • Arrow Icon Customer Management
  • Arrow Icon Route History
  • Arrow Icon Route Optimization
  • Arrow Icon Scheduling
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Contract/License Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Job Tracking
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Recurring Appointments
  • Arrow Icon Document Management
  • Arrow Icon Calendar Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Dispatch Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Technician Management

Fastrax Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Fastrax FAQs

Fastrax is a dynamic field service management software designed to help organizations streamline their field operations and enhance service delivery. This platform provides comprehensive tools for scheduling, dispatching, and tracking field service activities seamlessly. With its user-friendly interface, users can easily assign tasks, monitor technician performance, and communicate with field staff in real time. Fastrax features robust analytics capabilities that provide insights into service efficiency, customer satisfaction, and operational performance, enabling organizations to make informed decisions. The software supports integration with existing business systems, ensuring a seamless flow of information across departments. By utilizing Fastrax, organizations can optimize their field service operations, improve customer experiences, and ultimately drive profitability. This software is essential for any business looking to enhance its service management practices.

  • No, Fastrax does not offer a free version.

  • Yes, Fastrax offers a free trial.

  • No, Credit Card details are not required for the Fastrax trial.

  • Fastrax supports the following payment frequencies:

    • Monthly Subscription

  • No, Fastrax does not offer an API.

  • Fastrax offers support with the following options:
    • 24x7 Support , Chat

  • Fastrax offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Fastrax supports the following languages:
    • English

  • Following are the typical users of the Fastrax:
    • Self-Employed , Small-Business , Midsize-Business

  • Fastrax supports the following deployment:
    • Cloud Hosted , On-Premise

  • Fastrax supports the following devices and operating systems:
    • Web-Based , Windows , Linux