Falitech Overview

Falitech is a robust live chat software solution designed to improve customer service and enhance user engagement in real time. This software enables businesses to communicate directly with website visitors and customers, providing immediate responses to queries and support needs. With features like chatbots, automated replies, and integration with CRM systems, Falitech allows businesses to offer efficient customer support 24/7. The software also includes analytics and reporting tools to track customer interactions, measure performance, and identify areas for improvement. Falitech is customizable, allowing businesses to match the chat interface with their brand’s look and feel. It also integrates seamlessly with popular communication channels such as email, social media, and phone support. Whether you're a small business or a large enterprise, Falitech’s live chat software helps improve customer satisfaction, increase conversion rates, and ensure that your support team is always available to assist customers.

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Falitech Screenshot & Video

Contact Details

  • Vendor Name Falitech
  • Founded
  • Location Dominican Republic

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Falitech Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Falitech Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Falitech FAQs

Falitech is a robust live chat software solution designed to improve customer service and enhance user engagement in real time. This software enables businesses to communicate directly with website visitors and customers, providing immediate responses to queries and support needs. With features like chatbots, automated replies, and integration with CRM systems, Falitech allows businesses to offer efficient customer support 24/7. The software also includes analytics and reporting tools to track customer interactions, measure performance, and identify areas for improvement. Falitech is customizable, allowing businesses to match the chat interface with their brand’s look and feel. It also integrates seamlessly with popular communication channels such as email, social media, and phone support. Whether you're a small business or a large enterprise, Falitech’s live chat software helps improve customer satisfaction, increase conversion rates, and ensure that your support team is always available to assist customers.

  • No, Falitech does not offer a free version.

  • Yes, Falitech offers a free trial.

  • No, Credit Card details are not required for the Falitech trial.

  • No, Falitech does not offer an API.

  • Falitech offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Falitech offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Falitech supports the following languages:
    • English

  • Following are the typical users of the Falitech:
    • Self-Employed , Small-Business , Midsize-Business

  • Falitech supports the following deployment:
    • Cloud Hosted

  • Falitech supports the following devices and operating systems:
    • Web-Based