EVAN360 Remote Support Software is a comprehensive solution designed to help businesses provide remote assistance to customers and employees, regardless of their location. The software enables support teams to connect to devices, troubleshoot issues, and provide real-time solutions without needing to be physically present. EVAN360 supports screen sharing, file transfers, and remote desktop control, allowing technicians to access and resolve technical problems efficiently. The software's user-friendly interface ensures that even non-technical users can easily initiate support sessions, while the platform’s security features, such as end-to-end encryption and multi-factor authentication, protect sensitive data during remote interactions. EVAN360 also offers detailed reporting tools to track support session metrics, such as resolution times and customer satisfaction. The platform integrates with other support systems, including ticketing software, enabling seamless case management. EVAN360 is perfect for businesses looking to improve customer support efficiency, reduce response times, and deliver superior service to remote teams or clients.
EVAN360
2017
United States
Proprietary
Collaboration Tools
