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eTollFree Overview

eTollFree is an innovative call center software that enables businesses to manage customer interactions with ease. Offering features like call routing, automated responses, and customer tracking, eTollFree provides a comprehensive solution for improving customer support. The software integrates seamlessly with CRM systems, enabling agents to access customer information in real-time, leading to quicker resolutions and personalized service. With analytics and reporting tools, eTollFree helps businesses measure performance, identify improvement areas, and ensure high service quality. Ideal for companies focused on optimizing their customer service, eTollFree simplifies call management and enhances customer satisfaction. By enabling efficient communication, eTollFree becomes a valuable asset for businesses dedicated to delivering excellent support and building customer loyalty.

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eTollFree Screenshot & Video

Contact Details

  • Vendor Name eTollFree
  • Founded 2010
  • Location United States

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Health, Hospital & Health Care, Real Estate, Security & Investigations, Telecommunications

eTollFree Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Lead Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon List Management
  • Arrow Icon Campaign Management
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Scheduling
  • Arrow Icon Call Routing
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Call Transfer
  • Arrow Icon Campaign Specific Caller ID
  • Arrow Icon FCC Compliance
  • Arrow Icon Call Reporting
  • Arrow Icon Interaction Tracking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Recording
  • Arrow Icon FTC Compliance

eTollFree Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

User Pricing

$130 Per User

Top eTollFree Alternatives

View all eTollFree Alternatives

Zendesk Suite

Genesys Cloud CX

Nextiva

Five9

eTollFree FAQs

eTollFree is an innovative call center software that enables businesses to manage customer interactions with ease. Offering features like call routing, automated responses, and customer tracking, eTollFree provides a comprehensive solution for improving customer support. The software integrates seamlessly with CRM systems, enabling agents to access customer information in real-time, leading to quicker resolutions and personalized service. With analytics and reporting tools, eTollFree helps businesses measure performance, identify improvement areas, and ensure high service quality. Ideal for companies focused on optimizing their customer service, eTollFree simplifies call management and enhances customer satisfaction. By enabling efficient communication, eTollFree becomes a valuable asset for businesses dedicated to delivering excellent support and building customer loyalty.

  • No, eTollFree does not offer a free version.

  • Yes, eTollFree offers a free trial.

  • No, Credit Card details are not required for the eTollFree trial.

  • eTollFree offers the following pricing plans & packages:

    User Pricing

    $130 Per User

  • eTollFree supports the following payment frequencies:

    • Monthly Subscription

  • No, eTollFree does not offer an API.

  • eTollFree offers support with the following options:
    • Chat

  • eTollFree offers training with the following options:
    • Live Online , Documentation

  • eTollFree supports the following languages:
    • English

  • Following are the typical users of the eTollFree:
    • Self-Employed , Small-Business , Midsize-Business

  • eTollFree supports the following deployment:
    • Cloud Hosted

  • eTollFree supports the following devices and operating systems:
    • Web-Based

eTollFree Comparisons

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