Enour ChatSupport Overview

Enour ChatSupport is a comprehensive contact center software designed to streamline and enhance customer service operations for businesses of all sizes. It offers a robust suite of tools for managing multi-channel customer interactions, including live chat, email, phone calls, and social media, ensuring seamless and efficient support across all platforms. Enour ChatSupport’s intuitive interface allows agents to handle customer inquiries effectively, with features such as ticketing, automated responses, and real-time collaboration tools. The software includes advanced analytics and reporting capabilities, providing insights into agent performance, customer satisfaction, and support trends, enabling data-driven decision-making and continuous improvement. Additionally, Enour ChatSupport integrates seamlessly with CRM systems and other business applications, ensuring a unified view of customer interactions and enhancing workflow efficiency. Improve your contact center’s performance and deliver exceptional customer experiences with Enour ChatSupport’s reliable and user-friendly solutions.

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Contact Details

  • Vendor Name OPTAGE
  • Founded
  • Location Japan

Support

    NA


Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Computer Software, Food & Beverages, Food Production, Real Estate

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Enour ChatSupport Features

  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management

Enour ChatSupport Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • JPY (¥) JPY (¥)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Enour ChatSupport FAQs

Enour ChatSupport is a comprehensive contact center software designed to streamline and enhance customer service operations for businesses of all sizes. It offers a robust suite of tools for managing multi-channel customer interactions, including live chat, email, phone calls, and social media, ensuring seamless and efficient support across all platforms. Enour ChatSupport’s intuitive interface allows agents to handle customer inquiries effectively, with features such as ticketing, automated responses, and real-time collaboration tools. The software includes advanced analytics and reporting capabilities, providing insights into agent performance, customer satisfaction, and support trends, enabling data-driven decision-making and continuous improvement. Additionally, Enour ChatSupport integrates seamlessly with CRM systems and other business applications, ensuring a unified view of customer interactions and enhancing workflow efficiency. Improve your contact center’s performance and deliver exceptional customer experiences with Enour ChatSupport’s reliable and user-friendly solutions.

  • No, Enour ChatSupport does not offer a free version.

  • Yes, Enour ChatSupport offers a free trial.

  • No, Credit Card details are not required for the Enour ChatSupport trial.

  • No, Enour ChatSupport does not offer an API.

  • Enour ChatSupport offers training with the following options:
    • Webinar , Documentation

  • Enour ChatSupport supports the following languages:
    • English

  • Following are the typical users of the Enour ChatSupport:
    • Self-Employed , Small-Business , Midsize-Business

  • Enour ChatSupport supports the following deployment:
    • Cloud Hosted

  • Enour ChatSupport supports the following devices and operating systems:
    • Web-Based