Does EdgeTier offer a free version?

No, EdgeTier does not offer a free version.

Does EdgeTier offer a free trial?

Yes, EdgeTier offers a free trial.

Are Credit Card details required for the EdgeTier trial?

No, Credit Card details are not required for the EdgeTier trial.

What are the pricing plans & packages of EdgeTier?

EdgeTier offers the following pricing plans and packages: - $0 .

What payment frequencies does EdgeTier offer?

EdgeTier supports the following payment frequencies: Annual Subscription

Does EdgeTier offer an API?

No, EdgeTier does not offer an API.

What type of support options does EdgeTier offer?

EdgeTier offers support with the following options: Email, Phone, FAQs/Forum

What type of training options does EdgeTier offer?

EdgeTier offers training with the following options: In-person, Live Online, Webinar, Documentation, Videos

What different languages does EdgeTier support?

EdgeTier supports the following languages: German, Greek, English, French, Italian, Spanish

Typical users of EdgeTier include: Self-Employed, Small-Business, Midsize-Business

What deployment options does EdgeTier support?

EdgeTier supports the following deployment options: Cloud Hosted

What devices and operating systems does EdgeTier support?

EdgeTier supports the following devices and operating systems: Web-Based

EdgeTier Reviews Sep 2025: Pricing & Features

EdgeTier Overview

EdgeTier is a sophisticated live chat software designed to help businesses engage with customers in real time. The platform uses AI-driven chatbots to automate responses for frequently asked questions, ensuring fast resolution and improving customer satisfaction. When necessary, EdgeTier seamlessly transfers the conversation to human agents for personalized support. It offers multi-channel support, allowing businesses to manage live chat, email, and social media interactions from one platform. EdgeTier’s analytics tools track key metrics like response times, resolution rates, and customer satisfaction, helping businesses identify areas for improvement. The software integrates with CRM systems, providing agents with comprehensive customer data, enhancing the service experience. With EdgeTier, businesses c

EdgeTier
2015
Ireland

Support

Email
Phone
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English, French, German, Greek, Italian, Spanish

Industries

Consumer Electronics, Consumer Services, Gambling & Casinos, Leisure & Travel, Translation & Localization, Travel & Tourism

EdgeTier Features

Data Analysis Software

Data Discovery
Reporting & Statistics
Multiple Data Sources
Data Storage Management
Predictive Analytics
Visual Analytics
Customizable Reports
Data Mapping
Ad hoc Analysis
Visual Discovery
Data Visualization
Data Import/Export
Performance Metrics
Dashboard
Drag & Drop
Alerts/Notifications
Search/Filter
Charting
Data Extraction
Sales Trend Analysis
Metadata Management
Widgets
Data Connectors
Forecasting
Sentiment Analysis
Self Service Data Preparation
Self-service Analytics
User Management

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

Conversational AI Platform Software

Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot

Robotic Process Automation Software

Process Builder
Integration into Third Party Applications
Code-free Development
Reporting/Analytics
Attended Automation
Unattended Automation
Optical Character Recognition
Image Recognition

EdgeTier Pricing

Pricing Type

Per User

Preferred Currency

EUR (€)

Free Trial

Free Version

Payment Frequency

Annual Subscription

EdgeTier FAQs

No, EdgeTier does not offer a free version.

Yes, EdgeTier offers a free trial.

No, Credit Card details are not required for the EdgeTier trial.

EdgeTier supports the following payment frequencies:
- Annual Subscription

No, EdgeTier does not offer an API.

EdgeTier offers support with the following options:
- Email , Phone , FAQs/Forum

EdgeTier offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

EdgeTier supports the following languages:
- German , Greek , English , French , Italian , Spanish

Following are the typical users of the EdgeTier:
- Self-Employed , Small-Business , Midsize-Business

EdgeTier supports the following deployment:
- Cloud Hosted

EdgeTier supports the following devices and operating systems:
- Web-Based

EdgeTier Comparisons

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EdgeTier Claim

EdgeTier Overview