e-bot7 Overview

ebot7 is an innovative customer service software powered by artificial intelligence. It uses AI and natural language processing to automate customer support processes, enabling businesses to provide fast, efficient, and personalized service to customers. The software integrates seamlessly with existing communication channels such as email, live chat, and social media, allowing businesses to respond to customer inquiries across multiple platforms. ebot7 can handle routine customer queries, provide instant responses, and escalate complex issues to human agents, improving both response times and customer satisfaction. The AIpowered platform continually learns from each interaction, ensuring that it becomes more accurate and effective over time. ebot7 also includes analytics and reporting tools that provide businesses with insights into customer behavior, satisfaction, and trends, allowing them to optimize their customer service strategies. By automating customer support tasks, ebot7 helps businesses save time, reduce costs, and deliver exceptional service to their customers.

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Contact Details

  • Vendor Name e-bot7
  • Founded
  • Location Germany

Support

  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Cosmetic & Beauty, Media

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e-bot7 Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

e-bot7 Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

e-bot7 FAQs

ebot7 is an innovative customer service software powered by artificial intelligence. It uses AI and natural language processing to automate customer support processes, enabling businesses to provide fast, efficient, and personalized service to customers. The software integrates seamlessly with existing communication channels such as email, live chat, and social media, allowing businesses to respond to customer inquiries across multiple platforms. ebot7 can handle routine customer queries, provide instant responses, and escalate complex issues to human agents, improving both response times and customer satisfaction. The AIpowered platform continually learns from each interaction, ensuring that it becomes more accurate and effective over time. ebot7 also includes analytics and reporting tools that provide businesses with insights into customer behavior, satisfaction, and trends, allowing them to optimize their customer service strategies. By automating customer support tasks, ebot7 helps businesses save time, reduce costs, and deliver exceptional service to their customers.

  • No, e-bot7 does not offer a free version.

  • Yes, e-bot7 offers a free trial.

  • No, Credit Card details are not required for the e-bot7 trial.

  • No, e-bot7 does not offer an API.

  • e-bot7 offers support with the following options:
    • Knowledge Base , FAQs/Forum

  • e-bot7 offers training with the following options:
    • Documentation

  • e-bot7 supports the following languages:
    • English

  • Following are the typical users of the e-bot7:
    • Self-Employed , Small-Business , Midsize-Business

  • e-bot7 supports the following deployment:
    • Cloud Hosted

  • e-bot7 supports the following devices and operating systems:
    • Web-Based