Desk AI logo

Desk AI Claim

  Write a Review Visit Website  

Desk AI Overview

Desk AI is an innovative live chat software designed to enhance customer support by leveraging AI technology. The platform provides businesses with an automated chatbot that can handle common customer inquiries and resolve issues instantly. Desk AI’s chatbot can engage with customers 24/7, offering quick responses to frequently asked questions, processing orders, and providing real-time assistance. For more complex queries, the chatbot seamlessly hands over to a live agent. Desk AI integrates with CRM and other customer service tools, allowing support teams to access customer information and offer personalized responses. With its advanced analytics, Desk AI helps businesses track customer interactions, measure satisfaction, and optimize their support processes. By improving customer service efficiency and reducing response times, Desk AI ensures a better overall customer experience.

Read More

Contact Details

  • Vendor Name Desk AI
  • Founded
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, Bengali, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Urdu, Kurdish, Chinese (Simplified), Chinese (Traditional)

Industries

Computer Software, Health, Internet, Real Estate

You May Also Like

Gorgias

Gorgias

 Write a Review

$10 Per month

GetResponse

GetResponse

 Write a Review

$15.56 Per month

Freshchat

Freshchat

 Write a Review

$18.01 Per month

Desk AI Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Desk AI Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Top Desk AI Alternatives

View all Desk AI Alternatives

LiveAgent

LiveChat

Slack

tawk.to

Desk AI FAQs

Desk AI is an innovative live chat software designed to enhance customer support by leveraging AI technology. The platform provides businesses with an automated chatbot that can handle common customer inquiries and resolve issues instantly. Desk AI’s chatbot can engage with customers 24/7, offering quick responses to frequently asked questions, processing orders, and providing real-time assistance. For more complex queries, the chatbot seamlessly hands over to a live agent. Desk AI integrates with CRM and other customer service tools, allowing support teams to access customer information and offer personalized responses. With its advanced analytics, Desk AI helps businesses track customer interactions, measure satisfaction, and optimize their support processes. By improving customer service efficiency and reducing response times, Desk AI ensures a better overall customer experience.

  • No, Desk AI does not offer a free version.

  • Yes, Desk AI offers a free trial.

  • No, Credit Card details are not required for the Desk AI trial.

  • No, Desk AI does not offer an API.

  • Desk AI supports the following languages:
    • Arabic , Bengali , Bulgarian , Catalan , Czech , Danish , German , Greek , English , Estonian , Finnish , French , Irish , Galician , Hebrew , Hindi , Croatian , Hungarian , Icelandic , Italian , Japanese , Kurdish , Latvian , Lithuanian , Dutch , Norwegian , Polish , Portuguese , Romanian , Russian , Slovak , Slovenian , Spanish , Swedish , Turkish , Ukrainian , Urdu , Chinese (Simplified) , Chinese (Traditional)

  • Following are the typical users of the Desk AI:
    • Self-Employed , Small-Business , Midsize-Business

  • Desk AI supports the following deployment:
    • Cloud Hosted

  • Desk AI supports the following devices and operating systems:
    • Web-Based