Delivered is a robust live chat software solution that enables businesses to engage with their customers in real time, providing quick and personalized support. This software is equipped with multiple features such as customizable chat widgets, automated responses, and canned replies, helping businesses manage high volumes of customer inquiries efficiently. Delivered’s integration with popular CRMs and helpdesk software ensures seamless data management and tracking of customer interactions. The platform’s analytics tools allow businesses to monitor chat metrics like response times, customer satisfaction, and agent performance, enabling continuous improvement. Additionally, Delivered offers chat transcripts and feedback forms, ensuring customer insights are captured for quality control. With mobile app support, Delivered allows agents to assist customers on the go, enhancing flexibility. Ideal for businesses in ecommerce, SaaS, and customer service, Delivered enhances customer engagement, reduces wait times, and boosts satisfaction by delivering timely, helpful responses.
Jongla
2006
Finland
Documentation
Transfers/Routing
