DashCX Overview

DashCX is a powerful customer relationship management (CRM) software designed to help businesses nurture leads, manage customer interactions, and enhance customer satisfaction. With DashCX, businesses can track customer journeys from lead generation to post-sale engagement, providing a 360-degree view of customer interactions. The platform includes features like contact management, lead scoring, and automated follow-ups, ensuring timely and personalized engagement with prospects and clients. DashCX’s analytics tools allow users to monitor sales performance, identify trends, and measure customer satisfaction, enabling data-driven decision-making. The software’s integration capabilities make it compatible with other business tools, creating a cohesive system for customer management. By centralizing customer information and streamlining communication, DashCX empowers businesses to build stronger, lasting relationships with their clients.

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Contact Details

  • Vendor Name EdgeCX
  • Founded
  • Location India

Support

  • Email Email

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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DashCX Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

DashCX Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

DashCX FAQs

DashCX is a powerful customer relationship management (CRM) software designed to help businesses nurture leads, manage customer interactions, and enhance customer satisfaction. With DashCX, businesses can track customer journeys from lead generation to post-sale engagement, providing a 360-degree view of customer interactions. The platform includes features like contact management, lead scoring, and automated follow-ups, ensuring timely and personalized engagement with prospects and clients. DashCX’s analytics tools allow users to monitor sales performance, identify trends, and measure customer satisfaction, enabling data-driven decision-making. The software’s integration capabilities make it compatible with other business tools, creating a cohesive system for customer management. By centralizing customer information and streamlining communication, DashCX empowers businesses to build stronger, lasting relationships with their clients.

  • No, DashCX does not offer a free version.

  • Yes, DashCX offers a free trial.

  • No, Credit Card details are not required for the DashCX trial.

  • No, DashCX does not offer an API.

  • DashCX offers support with the following options:
    • Email

  • DashCX supports the following languages:
    • English

  • Following are the typical users of the DashCX:
    • Self-Employed , Small-Business , Midsize-Business

  • DashCX supports the following deployment:
    • Cloud Hosted

  • DashCX supports the following devices and operating systems:
    • Web-Based