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CRM++ CTI Overview

CRM++ CTI is an advanced telephony software designed to enhance customer relationship management through integrated communication tools. This platform features call tracking, automated dialing, and call logging, allowing businesses to efficiently manage customer interactions. Seamlessly integrating with existing CRM systems, CRM++ provides a comprehensive view of customer interactions, enabling personalized engagement strategies. Users can access real-time analytics to evaluate call performance and customer engagement metrics, facilitating data-driven decision-making. The user-friendly interface ensures ease of use for staff, promoting effective communication and improved customer satisfaction. By optimizing telephony processes, CRM++ CTI empowers organizations to enhance service delivery, streamline communication workflows, and achieve better business outcomes.

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Contact Details

  • Vendor Name CRMIT Solutions
  • Founded 2003
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Financial Services, Telecommunications

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CRM++ CTI Features

  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

CRM++ CTI Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Top CRM++ CTI Alternatives

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CRM++ CTI FAQs

CRM++ CTI is an advanced telephony software designed to enhance customer relationship management through integrated communication tools. This platform features call tracking, automated dialing, and call logging, allowing businesses to efficiently manage customer interactions. Seamlessly integrating with existing CRM systems, CRM++ provides a comprehensive view of customer interactions, enabling personalized engagement strategies. Users can access real-time analytics to evaluate call performance and customer engagement metrics, facilitating data-driven decision-making. The user-friendly interface ensures ease of use for staff, promoting effective communication and improved customer satisfaction. By optimizing telephony processes, CRM++ CTI empowers organizations to enhance service delivery, streamline communication workflows, and achieve better business outcomes.

  • No, CRM++ CTI does not offer a free version.

  • Yes, CRM++ CTI offers a free trial.

  • No, Credit Card details are not required for the CRM++ CTI trial.

  • No, CRM++ CTI does not offer an API.

  • CRM++ CTI supports the following languages:
    • English

  • Following are the typical users of the CRM++ CTI:
    • Self-Employed , Small-Business , Midsize-Business

  • CRM++ CTI supports the following deployment:
    • Cloud Hosted

  • CRM++ CTI supports the following devices and operating systems:
    • Web-Based