ContactGate Overview

ContactGate is a dynamic live chat software designed to enhance customer engagement and support through real-time communication. It offers a comprehensive suite of features including instant messaging, chatbots, visitor tracking, and automated responses, ensuring that your customers receive timely and effective assistance. The intuitive interface allows support agents to manage multiple chats simultaneously, prioritize inquiries, and provide personalized responses, improving customer satisfaction and loyalty. ContactGate integrates seamlessly with CRM systems, helpdesk platforms, and e-commerce websites, providing a unified approach to customer service and support. Advanced analytics and reporting offer insights into chat performance, customer behavior, and support metrics, enabling informed decision-making and strategic improvements. Boost your customer support capabilities and drive engagement with ContactGate’s robust and user-friendly live chat solution.

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ContactGate Screenshot & Video

Contact Details

  • Vendor Name Callway
  • Founded 2
  • Location United Kingdom

Support

  • Chat Chat

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Computer Software, Retail

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ContactGate Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

ContactGate Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$10 Per Month

ContactGate FAQs

ContactGate is a dynamic live chat software designed to enhance customer engagement and support through real-time communication. It offers a comprehensive suite of features including instant messaging, chatbots, visitor tracking, and automated responses, ensuring that your customers receive timely and effective assistance. The intuitive interface allows support agents to manage multiple chats simultaneously, prioritize inquiries, and provide personalized responses, improving customer satisfaction and loyalty. ContactGate integrates seamlessly with CRM systems, helpdesk platforms, and e-commerce websites, providing a unified approach to customer service and support. Advanced analytics and reporting offer insights into chat performance, customer behavior, and support metrics, enabling informed decision-making and strategic improvements. Boost your customer support capabilities and drive engagement with ContactGate’s robust and user-friendly live chat solution.

  • Yes, ContactGate offers a free version.

  • Yes, ContactGate offers a free trial.

  • No, Credit Card details are not required for the ContactGate trial.

  • ContactGate offers the following pricing plans & packages:

    Basic

    $10 Per Month

  • ContactGate supports the following payment frequencies:

    • Monthly Subscription

  • No, ContactGate does not offer an API.

  • ContactGate offers support with the following options:
    • Chat

  • ContactGate offers training with the following options:
    • Webinar , Documentation

  • ContactGate supports the following languages:
    • English

  • Following are the typical users of the ContactGate:
    • Self-Employed , Small-Business , Midsize-Business

  • ContactGate supports the following deployment:
    • Cloud Hosted

  • ContactGate supports the following devices and operating systems:
    • Web-Based