Connected Communication is a customer communications management (CCM) software designed to help businesses manage and optimize customer interactions across multiple channels. The platform enables organizations to create personalized, consistent messages for email, SMS, print, and social media, ensuring a cohesive customer experience. Connected Communication’s advanced automation tools streamline communications, from transactional notifications to promotional offers, and provide real-time reporting and analytics. The software’s integration with CRM and ERP systems ensures that customer data is up-to-date, improving segmentation and targeting. Ideal for industries such as banking, insurance, and retail, Connected Communication enhances customer engagement, improves operational efficiency, and ensures compliance with communication regulations.
CFM_media
Germany
Email
Performance Metrics