Cloud Telephony Software Overview

Cloud Telephony Software is a cloud-based communications solution designed to help businesses streamline their voice communication and improve customer interactions. This software allows organizations to make and receive calls over the internet, reducing the need for traditional phone lines and infrastructure. With features such as call routing, voicemail, call forwarding, call recording, and real-time analytics, Cloud Telephony Software helps businesses improve customer service and operational efficiency. The platform also supports integration with customer relationship management (CRM) systems, enabling seamless interaction between your communication tools and your sales or support teams. Whether you’re running a small business or a large enterprise, Cloud Telephony Software offers flexibility and scalability, allowing you to manage calls and communications from any device, anywhere. Additionally, it offers cost savings by eliminating the need for expensive hardware and maintenance associated with traditional phone systems.

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Cloud Telephony Software Screenshot & Video

Contact Details

  • Vendor Name Office24by7
  • Founded 2011
  • Location India

Support

  • Email Email
  • Phone Phone

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Services

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Cloud Telephony Software Features

  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

Cloud Telephony Software Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$100 Per User

Cloud Telephony Software FAQs

Cloud Telephony Software is a cloud-based communications solution designed to help businesses streamline their voice communication and improve customer interactions. This software allows organizations to make and receive calls over the internet, reducing the need for traditional phone lines and infrastructure. With features such as call routing, voicemail, call forwarding, call recording, and real-time analytics, Cloud Telephony Software helps businesses improve customer service and operational efficiency. The platform also supports integration with customer relationship management (CRM) systems, enabling seamless interaction between your communication tools and your sales or support teams. Whether you’re running a small business or a large enterprise, Cloud Telephony Software offers flexibility and scalability, allowing you to manage calls and communications from any device, anywhere. Additionally, it offers cost savings by eliminating the need for expensive hardware and maintenance associated with traditional phone systems.

  • Yes, Cloud Telephony Software offers a free version.

  • Yes, Cloud Telephony Software offers a free trial.

  • No, Credit Card details are not required for the Cloud Telephony Software trial.

  • Cloud Telephony Software offers the following pricing plans & packages:

    Basic

    $100 Per User

  • Cloud Telephony Software supports the following payment frequencies:

    • Annual Subscription

  • No, Cloud Telephony Software does not offer an API.

  • Cloud Telephony Software offers support with the following options:
    • Email , Phone

  • Cloud Telephony Software offers training with the following options:
    • Live Online , Documentation , Videos

  • Cloud Telephony Software supports the following languages:
    • English

  • Following are the typical users of the Cloud Telephony Software:
    • Self-Employed , Small-Business , Midsize-Business

  • Cloud Telephony Software supports the following deployment:
    • Cloud Hosted

  • Cloud Telephony Software supports the following devices and operating systems:
    • Web-Based