Chatspell Overview

Chatspell is an innovative live chat software that enables businesses to engage with customers in real time, providing instant support and boosting customer satisfaction. The platform integrates seamlessly into websites and mobile apps, allowing businesses to offer personalized customer service without delays. Chatspell’s AI-powered chatbot functionality helps automate responses to frequently asked questions, ensuring that customers receive quick answers even outside of business hours. Live agents can also step in seamlessly when needed, providing a human touch to resolve more complex issues. The software includes features like multi-chat support, automated greetings, and ticketing systems, allowing businesses to manage multiple inquiries at once. With powerful analytics, Chatspell helps businesses track customer interactions, measure response times, and identify opportunities for improvement. Whether for eCommerce sites, customer service teams, or SaaS businesses, Chatspell helps deliver excellent customer support, improve response times, and increase customer retention.

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Contact Details

  • Vendor Name Chatspell
  • Founded
  • Location Poland

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Chatspell Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Chatspell Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • PLN (zł) PLN (zł)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Chatspell FAQs

Chatspell is an innovative live chat software that enables businesses to engage with customers in real time, providing instant support and boosting customer satisfaction. The platform integrates seamlessly into websites and mobile apps, allowing businesses to offer personalized customer service without delays. Chatspell’s AI-powered chatbot functionality helps automate responses to frequently asked questions, ensuring that customers receive quick answers even outside of business hours. Live agents can also step in seamlessly when needed, providing a human touch to resolve more complex issues. The software includes features like multi-chat support, automated greetings, and ticketing systems, allowing businesses to manage multiple inquiries at once. With powerful analytics, Chatspell helps businesses track customer interactions, measure response times, and identify opportunities for improvement. Whether for eCommerce sites, customer service teams, or SaaS businesses, Chatspell helps deliver excellent customer support, improve response times, and increase customer retention.

  • No, Chatspell does not offer a free version.

  • Yes, Chatspell offers a free trial.

  • No, Credit Card details are not required for the Chatspell trial.

  • No, Chatspell does not offer an API.

  • Chatspell supports the following languages:
    • English

  • Following are the typical users of the Chatspell:
    • Self-Employed , Small-Business , Midsize-Business

  • Chatspell supports the following deployment:
    • Cloud Hosted

  • Chatspell supports the following devices and operating systems:
    • Web-Based