Chatroll Overview

Chatroll is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. By providing a real-time communication platform, Chatroll enables organizations to interact with their website visitors instantly, addressing inquiries, resolving issues, and guiding customers through their purchasing journey with ease and efficiency. The software features an intuitive chat interface that can be easily customized to match your brand’s look and feel, ensuring a seamless integration with your website. Advanced functionalities such as automated greetings, chatbots, and AI-powered responses help streamline interactions and provide immediate assistance, even outside of regular business hours. Chatroll also offers robust visitor tracking and analytics, allowing businesses to gain insights into customer behavior, preferences, and pain points, enabling personalized and targeted support. Integration with popular CRM, email marketing, and helpdesk systems ensures that customer interactions are seamlessly captured and managed across all touchpoints. Additionally, Chatroll supports multi-channel communication, including email, SMS, and social media, providing a unified approach to customer support. Features such as file sharing, screen sharing, and co-browsing enhance the quality and efficiency of support interactions, ensuring that customers receive comprehensive assistance whenever they need it. With Chatroll’s comprehensive live chat capabilities, businesses can improve customer satisfaction, increase conversion rates, and build stronger relationships with their audience, driving growth and success in a competitive marketplace.

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Chatroll Screenshot & Video

Contact Details

  • Vendor Name ChatRoll
  • Founded
  • Location United States

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Chemicals, Entertainment, Information Technology & Services, Religious Institutions, Sports

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Chatroll Features

  • Arrow Icon Alerts/Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon On-Demand Webinars
  • Arrow Icon Screen Sharing
  • Arrow Icon Multi hosts
  • Arrow Icon Social Promotion
  • Arrow Icon Video Streaming
  • Arrow Icon Video Support
  • Arrow Icon Document Storage
  • Arrow Icon Polls/Voting
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Content Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Real Time Data
  • Arrow Icon Q&A Management
  • Arrow Icon Meeting Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Video Conferencing
  • Arrow Icon Video Call Recording
  • Arrow Icon Whiteboard
  • Arrow Icon Contact Management
  • Arrow Icon Live Chat
  • Arrow Icon Presentation Streaming
  • Arrow Icon Calendar Management
  • Arrow Icon Event Management
  • Arrow Icon File Sharing
  • Arrow Icon Email Reminders
  • Arrow Icon User Management
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon Registration Management
  • Arrow Icon Audience Engagement
  • Arrow Icon CRM
  • Arrow Icon Quizzes
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Chatroll Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$19 Per Feature

Chatroll FAQs

Chatroll is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. By providing a real-time communication platform, Chatroll enables organizations to interact with their website visitors instantly, addressing inquiries, resolving issues, and guiding customers through their purchasing journey with ease and efficiency. The software features an intuitive chat interface that can be easily customized to match your brand’s look and feel, ensuring a seamless integration with your website. Advanced functionalities such as automated greetings, chatbots, and AI-powered responses help streamline interactions and provide immediate assistance, even outside of regular business hours. Chatroll also offers robust visitor tracking and analytics, allowing businesses to gain insights into customer behavior, preferences, and pain points, enabling personalized and targeted support. Integration with popular CRM, email marketing, and helpdesk systems ensures that customer interactions are seamlessly captured and managed across all touchpoints. Additionally, Chatroll supports multi-channel communication, including email, SMS, and social media, providing a unified approach to customer support. Features such as file sharing, screen sharing, and co-browsing enhance the quality and efficiency of support interactions, ensuring that customers receive comprehensive assistance whenever they need it. With Chatroll’s comprehensive live chat capabilities, businesses can improve customer satisfaction, increase conversion rates, and build stronger relationships with their audience, driving growth and success in a competitive marketplace.

  • Yes, Chatroll offers a free version.

  • Yes, Chatroll offers a free trial.

  • No, Credit Card details are not required for the Chatroll trial.

  • Chatroll offers the following pricing plans & packages:

    Basic

    $19 Per Feature

  • Chatroll supports the following payment frequencies:

    • Monthly Subscription

  • No, Chatroll does not offer an API.

  • Chatroll offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • Chatroll offers training with the following options:
    • Live Online , Webinar , Videos

  • Chatroll supports the following languages:
    • English

  • Following are the typical users of the Chatroll:
    • Self-Employed , Small-Business , Midsize-Business

  • Chatroll supports the following deployment:
    • Cloud Hosted

  • Chatroll supports the following devices and operating systems:
    • Web-Based

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