Chatklink Overview

Chatklink is an advanced live chat software designed to facilitate real-time communication between businesses and their customers. The platform enables customer support teams to engage with website visitors instantly, providing assistance and answering queries on the spot. With Chatklink’s intuitive interface, users can manage multiple chat sessions simultaneously, ensuring prompt responses to customer inquiries. The software includes features such as automated greetings, customizable chatbots, and real-time translation, which improve efficiency and enhance the customer experience. Chatklink also integrates with CRM systems, allowing businesses to keep track of customer interactions and follow up on leads. The platform’s analytics tools provide insights into chat performance, customer satisfaction, and agent efficiency, helping businesses optimize their customer support operations. Whether used for e-commerce, service industries, or any customer-facing business, Chatklink helps improve customer engagement, reduce response times, and increase customer loyalty, all while providing a seamless communication experience.

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Contact Details

  • Vendor Name Klink
  • Founded 2020
  • Location Brazil

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services

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Chatklink Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Chatklink Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • BRL (R$) BRL (R$)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • NA

Chatklink FAQs

Chatklink is an advanced live chat software designed to facilitate real-time communication between businesses and their customers. The platform enables customer support teams to engage with website visitors instantly, providing assistance and answering queries on the spot. With Chatklink’s intuitive interface, users can manage multiple chat sessions simultaneously, ensuring prompt responses to customer inquiries. The software includes features such as automated greetings, customizable chatbots, and real-time translation, which improve efficiency and enhance the customer experience. Chatklink also integrates with CRM systems, allowing businesses to keep track of customer interactions and follow up on leads. The platform’s analytics tools provide insights into chat performance, customer satisfaction, and agent efficiency, helping businesses optimize their customer support operations. Whether used for e-commerce, service industries, or any customer-facing business, Chatklink helps improve customer engagement, reduce response times, and increase customer loyalty, all while providing a seamless communication experience.

  • Yes, Chatklink offers a free version.

  • Yes, Chatklink offers a free trial.

  • No, Credit Card details are not required for the Chatklink trial.

  • No, Chatklink does not offer an API.

  • Chatklink offers support with the following options:
    • Chat

  • Chatklink supports the following languages:
    • English

  • Following are the typical users of the Chatklink:
    • Self-Employed , Small-Business , Midsize-Business

  • Chatklink supports the following deployment:
    • Cloud Hosted

  • Chatklink supports the following devices and operating systems:
    • Web-Based