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Chative Overview

Chative is a live chat software designed to help businesses engage with customers in real time through instant messaging on websites, mobile apps, and social media channels. The platform offers features for customer support, sales inquiries, and lead generation, allowing businesses to respond to customer questions and issues quickly and efficiently. Chative includes tools for automating chat responses, managing multiple chat conversations, and tracking customer interactions for follow-up. The software also provides reporting tools to measure chat performance, identify trends, and optimize communication strategies. Ideal for eCommerce stores, service-based businesses, and customer support teams, Chative improves customer experience, enhances engagement, and helps businesses provide prompt and effective support.

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Contact Details

  • Vendor Name Chative
  • Founded 2017
  • Location Vietnam

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Afrikaans, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, English, Esperanto, Estonian, Finnish, French, Galician, Georgian, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latin, Lithuanian, Malagasy, Malay, Malayalam, Maori, Persian, Slovenian, Spanish, Sundanese, Swahili, Tajik, Telugu, Thai, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, Gujarati, Haitian, Central Khmer, Kurdish, Sindhi, Chinese (Simplified), Chinese (Traditional)

Industries

Advertising & Marketing, Writing & Editing

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Chative Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Chative Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

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Chative FAQs

Chative is a live chat software designed to help businesses engage with customers in real time through instant messaging on websites, mobile apps, and social media channels. The platform offers features for customer support, sales inquiries, and lead generation, allowing businesses to respond to customer questions and issues quickly and efficiently. Chative includes tools for automating chat responses, managing multiple chat conversations, and tracking customer interactions for follow-up. The software also provides reporting tools to measure chat performance, identify trends, and optimize communication strategies. Ideal for eCommerce stores, service-based businesses, and customer support teams, Chative improves customer experience, enhances engagement, and helps businesses provide prompt and effective support.

  • Yes, Chative offers a free version.

  • Yes, Chative offers a free trial.

  • No, Credit Card details are not required for the Chative trial.

  • Chative supports the following payment frequencies:

    • Monthly Subscription

  • No, Chative does not offer an API.

  • Chative offers support with the following options:
    • 24x7 Support , Email , Chat , FAQs/Forum

  • Chative offers training with the following options:
    • Documentation , Videos

  • Chative supports the following languages:
    • Afrikaans , Amharic , Arabic , Azerbaijani , Belarusian , Bengali , Bosnian , Bulgarian , Catalan , Czech , Welsh , Danish , German , Greek , English , Esperanto , Estonian , Basque , Persian , Finnish , French , Irish , Galician , Gujarati , Haitian , Hindi , Croatian , Hungarian , Armenian , Indonesian , Icelandic , Italian , Japanese , Kannada , Georgian , Kazakh , Central Khmer , Korean , Kurdish , Latin , Lithuanian , Malayalam , Malagasy , Malay , Slovenian , Sindhi , Spanish , Sundanese , Swahili , Telugu , Tajik , Thai , Turkmen , Turkish , Ukrainian , Urdu , Uzbek , Vietnamese , Yiddish , Yoruba , Chinese (Simplified) , Chinese (Traditional) , Maori , Xhosa

  • Following are the typical users of the Chative:
    • Self-Employed , Small-Business , Midsize-Business

  • Chative supports the following deployment:
    • Cloud Hosted

  • Chative supports the following devices and operating systems:
    • Web-Based