ChatCo! Overview

ChatCo! is a live chat software designed to improve customer support and engagement for businesses of all sizes. This platform enables companies to offer real-time assistance to website visitors, enhancing user experience and increasing conversion rates. With customizable chat widgets, ChatCo! allows businesses to personalize their chat interfaces to match their brand aesthetics. The software supports automated chat routing, ensuring that inquiries are directed to the appropriate agents quickly. ChatCo! also includes chatbot integration, enabling automated responses for common questions and reducing response times. Analytics tools provide insights into chat volume, response rates, and customer satisfaction, allowing businesses to refine their support strategies. By facilitating efficient communication and offering instant support, ChatCo! helps businesses build stronger customer relationships and enhance brand loyalty.

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ChatCo! Screenshot & Video

Contact Details

  • Vendor Name Teratechnology
  • Founded
  • Location Japan

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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ChatCo! Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

ChatCo! Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • JPY (¥) JPY (¥)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ChatCo! FAQs

ChatCo! is a live chat software designed to improve customer support and engagement for businesses of all sizes. This platform enables companies to offer real-time assistance to website visitors, enhancing user experience and increasing conversion rates. With customizable chat widgets, ChatCo! allows businesses to personalize their chat interfaces to match their brand aesthetics. The software supports automated chat routing, ensuring that inquiries are directed to the appropriate agents quickly. ChatCo! also includes chatbot integration, enabling automated responses for common questions and reducing response times. Analytics tools provide insights into chat volume, response rates, and customer satisfaction, allowing businesses to refine their support strategies. By facilitating efficient communication and offering instant support, ChatCo! helps businesses build stronger customer relationships and enhance brand loyalty.

  • No, ChatCo! does not offer a free version.

  • Yes, ChatCo! offers a free trial.

  • No, Credit Card details are not required for the ChatCo! trial.

  • No, ChatCo! does not offer an API.

  • ChatCo! supports the following languages:
    • English

  • Following are the typical users of the ChatCo!:
    • Self-Employed , Small-Business , Midsize-Business

  • ChatCo! supports the following deployment:
    • Cloud Hosted

  • ChatCo! supports the following devices and operating systems:
    • Web-Based