Chat by Storyboard is a live chat software designed to provide businesses with an efficient way to interact with website visitors and provide real-time customer support. Whether you run an e-commerce site, a service-based business, or any other online platform, Chat by Storyboard enhances user engagement by offering immediate assistance and answering customer inquiries on the spot. The software allows you to manage multiple conversations at once, reducing response time and increasing overall customer satisfaction. It also features AI-driven chatbots that can handle common customer queries, book appointments, or guide users through the site, helping reduce the workload of human agents. The platform’s customizable chat widget can be tailored to match the look and feel of your website. Additionally, Chat by Storyboard integrates with CRM systems, providing you with a centralized hub for managing customer interactions. Detailed reports and analytics give businesses insights into chat volume, response times, and customer satisfaction, allowing teams to improve support quality and optimize customer engagement strategies.
Storyboard
United States
Proprietary
Transfers/Routing
