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Cemantica Overview

Cemantica is a specialized customer experience software designed to help organizations enhance their interactions with customers and drive satisfaction. This platform provides comprehensive tools for collecting customer feedback, analyzing data, and implementing improvements effectively. With Cemantica, users can create surveys and gather insights from various touchpoints, enabling them to understand customer needs and preferences. The software includes features for sentiment analysis, allowing organizations to gauge customer emotions and identify areas for improvement seamlessly. Additionally, Cemantica supports integration with CRM systems, enhancing overall customer experience strategies. Its user-friendly interface allows teams to navigate the platform effortlessly, improving collaboration and efficiency. By leveraging Cemantica, organizations can enhance their customer experience management practices, drive loyalty, and achieve business success through effective customer engagement solutions.

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Contact Details

  • Vendor Name Cemantica
  • Founded 2016
  • Location Israel

Support

  • Email Email
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Business Supplies & Equipment, Consumer Services, Entertainment, Information Technology & Services, Retail

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Cemantica Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Activity Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Customer Experience Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Activity Tracking
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Project Planning
  • Arrow Icon Mind Maps
  • Arrow Icon Collaboration Tools
  • Arrow Icon Brainstorming
  • Arrow Icon Presentation Tools
  • Arrow Icon Templates
  • Arrow Icon Flowchart
  • Arrow Icon Assignment Management
  • Arrow Icon Ideation
  • Arrow Icon Organizational Charting
  • Arrow Icon Graphical Data Presentation
  • Arrow Icon Action Management
  • Arrow Icon Diagramming
  • Arrow Icon Crowdsourcing

Cemantica Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$24 Per User

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Cemantica FAQs

Cemantica is a specialized customer experience software designed to help organizations enhance their interactions with customers and drive satisfaction. This platform provides comprehensive tools for collecting customer feedback, analyzing data, and implementing improvements effectively. With Cemantica, users can create surveys and gather insights from various touchpoints, enabling them to understand customer needs and preferences. The software includes features for sentiment analysis, allowing organizations to gauge customer emotions and identify areas for improvement seamlessly. Additionally, Cemantica supports integration with CRM systems, enhancing overall customer experience strategies. Its user-friendly interface allows teams to navigate the platform effortlessly, improving collaboration and efficiency. By leveraging Cemantica, organizations can enhance their customer experience management practices, drive loyalty, and achieve business success through effective customer engagement solutions.

  • No, Cemantica does not offer a free version.

  • Yes, Cemantica offers a free trial.

  • No, Credit Card details are not required for the Cemantica trial.

  • Cemantica offers the following pricing plans & packages:

    Basic

    $24 Per User

  • Cemantica supports the following payment frequencies:

    • Monthly Subscription

  • No, Cemantica does not offer an API.

  • Cemantica offers support with the following options:
    • Email , Chat

  • Cemantica offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Cemantica supports the following languages:
    • English

  • Following are the typical users of the Cemantica:
    • Self-Employed , Small-Business , Midsize-Business

  • Cemantica supports the following deployment:
    • Cloud Hosted

  • Cemantica supports the following devices and operating systems:
    • Web-Based