Callbell is a live chat software that enables businesses to manage customer interactions through popular messaging apps like WhatsApp, Facebook Messenger, and Telegram from a single platform. This tool is designed to improve customer service and support by facilitating quick and personalized communication. Callbell offers features such as chatbots, automated responses, and routing messages to appropriate team members, ensuring that customer queries are handled efficiently. The software provides analytics and reporting capabilities to track chat volumes, response times, and agent performance, helping businesses optimize their communication strategies and improve customer satisfaction.
Callbell
2018
France
24x7 Support
Transfers/Routing
