Calixta is a versatile live chat software solution designed to enhance customer engagement and improve support for businesses. By enabling real-time communication with customers directly on your website, Calixta allows businesses to respond to inquiries, resolve issues, and provide product recommendations instantly. This software comes with a range of features, including customizable chat widgets, automated chatbots, and live agent support, enabling businesses to provide personalized service across multiple touchpoints. Calixta integrates seamlessly with popular CRM systems, allowing businesses to track customer interactions, manage lead generation, and improve follow-up processes. The software also supports file sharing, helping agents send documents, links, and images to assist customers. Calixta’s analytics tools provide businesses with valuable insights into customer behavior, chat volume, and agent performance, enabling them to optimize support strategies and improve customer satisfaction. Whether you're offering technical support, sales assistance, or general customer service, Calixta provides a powerful tool to connect with customers in real-time.
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