BounceHelp Overview

BounceHelp is a robust Call Center Software designed to improve customer service and support operations for businesses. The platform offers tools for managing inbound and outbound calls, tracking customer interactions, and monitoring agent performance. BounceHelp features an intuitive interface that allows agents to handle calls efficiently, access customer data, and provide personalized support. The software includes automated call routing, real-time call monitoring, and reporting tools that provide insights into call center performance, response times, and customer satisfaction. With its user-friendly design and powerful features, BounceHelp enhances customer service, increases agent productivity, and drives better call center outcomes.

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BounceHelp Screenshot & Video

Contact Details

  • Vendor Name Bouncehelp
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Internet

BounceHelp Features

  • Arrow Icon Drip Campaigns
  • Arrow Icon Customizable CTAs
  • Arrow Icon Email Marketing
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customizable Forms
  • Arrow Icon ROI Tracking
  • Arrow Icon Website Visitor Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Marketing Calendar
  • Arrow Icon Dynamic Content
  • Arrow Icon Event Triggered Actions
  • Arrow Icon SMS Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Lead Qualification
  • Arrow Icon Data Import/Export
  • Arrow Icon Conversion Tracking
  • Arrow Icon Social Marketing
  • Arrow Icon Landing Pages
  • Arrow Icon Template Management
  • Arrow Icon Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Lead Generation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Sales Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketing Automation
  • Arrow Icon Campaign Management
  • Arrow Icon CRM
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Management
  • Arrow Icon Email Marketing
  • Arrow Icon Web Forms
  • Arrow Icon Lead Capture
  • Arrow Icon Contact Database
  • Arrow Icon CRM
  • Arrow Icon Activity Tracking
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Campaign Planning
  • Arrow Icon Lead Segmentation
  • Arrow Icon Lead Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Chat/Messaging
  • Arrow Icon Prospecting Tools
  • Arrow Icon Campaign Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Auto-Responders
  • Arrow Icon Social Media Integration
  • Arrow Icon Conversion Tracking
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Lead Nurturing
  • Arrow Icon Email Management
  • Arrow Icon Campaign Analytics
  • Arrow Icon Drip Campaigns
  • Arrow Icon Landing Pages
  • Arrow Icon Multi-Campaign
  • Arrow Icon Lead Verification
  • Arrow Icon Forms Management
  • Arrow Icon Lead Scoring
  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Employee Directory
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Transfer
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Logging
  • Arrow Icon Mobile Access
  • Arrow Icon Call Routing
  • Arrow Icon Virtual Call Center
  • Arrow Icon Video Conferencing
  • Arrow Icon Queue Management
  • Arrow Icon Automated Attendant
  • Arrow Icon PBX
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing

BounceHelp Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

BounceHelp FAQs

BounceHelp is a robust Call Center Software designed to improve customer service and support operations for businesses. The platform offers tools for managing inbound and outbound calls, tracking customer interactions, and monitoring agent performance. BounceHelp features an intuitive interface that allows agents to handle calls efficiently, access customer data, and provide personalized support. The software includes automated call routing, real-time call monitoring, and reporting tools that provide insights into call center performance, response times, and customer satisfaction. With its user-friendly design and powerful features, BounceHelp enhances customer service, increases agent productivity, and drives better call center outcomes.

  • No, BounceHelp does not offer a free version.

  • Yes, BounceHelp offers a free trial.

  • No, Credit Card details are not required for the BounceHelp trial.

  • No, BounceHelp does not offer an API.

  • BounceHelp offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • BounceHelp offers training with the following options:
    • Live Online , Documentation

  • BounceHelp supports the following languages:
    • English

  • Following are the typical users of the BounceHelp:
    • Self-Employed , Small-Business , Midsize-Business

  • BounceHelp supports the following deployment:
    • Cloud Hosted

  • BounceHelp supports the following devices and operating systems:
    • Web-Based