Bontact Overview

Bontact is an advanced live chat software that enhances customer engagement and support for businesses across various industries. This user-friendly platform allows organizations to connect with website visitors in real-time, providing instant assistance and improving overall customer experience. Bontact features customizable chat widgets that can be easily integrated into any website, enabling businesses to reach out proactively and address customer inquiries. The software also includes robust analytics tools that track chat interactions, user behavior, and customer satisfaction metrics. With its seamless integration with CRM systems, Bontact helps businesses manage leads more effectively and enhance their sales processes. Ideal for companies looking to improve customer service, Bontact fosters meaningful interactions that drive customer loyalty.

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Contact Details

  • Vendor Name Bontact
  • Founded 2015
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Law Practice

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Bontact Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Bontact Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$30 Per Feature

Bontact FAQs

Bontact is an advanced live chat software that enhances customer engagement and support for businesses across various industries. This user-friendly platform allows organizations to connect with website visitors in real-time, providing instant assistance and improving overall customer experience. Bontact features customizable chat widgets that can be easily integrated into any website, enabling businesses to reach out proactively and address customer inquiries. The software also includes robust analytics tools that track chat interactions, user behavior, and customer satisfaction metrics. With its seamless integration with CRM systems, Bontact helps businesses manage leads more effectively and enhance their sales processes. Ideal for companies looking to improve customer service, Bontact fosters meaningful interactions that drive customer loyalty.

  • No, Bontact does not offer a free version.

  • Yes, Bontact offers a free trial.

  • No, Credit Card details are not required for the Bontact trial.

  • Bontact offers the following pricing plans & packages:

    Basic

    $30 Per Feature

  • Bontact supports the following payment frequencies:

    • Monthly Subscription

  • No, Bontact does not offer an API.

  • Bontact offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • Bontact offers training with the following options:
    • Live Online , Documentation

  • Bontact supports the following languages:
    • English

  • Following are the typical users of the Bontact:
    • Self-Employed , Small-Business , Midsize-Business

  • Bontact supports the following deployment:
    • Cloud Hosted

  • Bontact supports the following devices and operating systems:
    • Web-Based , Android