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BigRadar Overview

BigRadar is a robust live chat software designed to enhance customer engagement and support. This platform provides businesses with realtime communication tools, allowing them to connect with customers instantly. With BigRadar, users can customize chat widgets, set up automated responses, and monitor conversations through an intuitive dashboard. The software features analytics capabilities, providing insights into customer interactions and support performance. Additionally, BigRadar supports integration with various CRM and marketing tools, enhancing overall customer relationship management. By improving customer communication and support, BigRadar empowers businesses to foster lasting relationships and drive customer satisfaction.

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Contact Details

  • Vendor Name BigRadar
  • Founded 2018
  • Location India

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Education Management, Hospital & Health Care, Non-profit Organization Management, Telecommunications

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BigRadar Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

BigRadar Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$39 Per Month

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BigRadar FAQs

BigRadar is a robust live chat software designed to enhance customer engagement and support. This platform provides businesses with realtime communication tools, allowing them to connect with customers instantly. With BigRadar, users can customize chat widgets, set up automated responses, and monitor conversations through an intuitive dashboard. The software features analytics capabilities, providing insights into customer interactions and support performance. Additionally, BigRadar supports integration with various CRM and marketing tools, enhancing overall customer relationship management. By improving customer communication and support, BigRadar empowers businesses to foster lasting relationships and drive customer satisfaction.

  • Yes, BigRadar offers a free version.

  • Yes, BigRadar offers a free trial.

  • No, Credit Card details are not required for the BigRadar trial.

  • BigRadar offers the following pricing plans & packages:

    Basic

    $39 Per Month

  • BigRadar supports the following payment frequencies:

    • Monthly Subscription

  • No, BigRadar does not offer an API.

  • BigRadar offers support with the following options:
    • 24x7 Support , Chat

  • BigRadar offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • BigRadar supports the following languages:
    • English

  • Following are the typical users of the BigRadar:
    • Self-Employed , Small-Business , Midsize-Business

  • BigRadar supports the following deployment:
    • Cloud Hosted

  • BigRadar supports the following devices and operating systems:
    • Web-Based