Avelia Overview

Avelia is an advanced telephony software designed to streamline communication processes for businesses of all sizes. This platform provides a comprehensive suite of tools for managing calls, integrating with CRM systems, and enhancing collaboration among teams. With its user-friendly interface, Avelia allows users to make and receive calls, access contact information, and track communication history effortlessly. The software features advanced analytics capabilities, providing insights into call metrics, response times, and team performance. Additionally, Avelia supports integration with various communication and collaboration tools, enhancing overall productivity. By implementing Avelia, organizations can improve their communication efficiency, enhance customer service, and drive collaboration among team members.

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Avelia Screenshot & Video

Contact Details

  • Vendor Name Avelia
  • Founded 2003
  • Location France

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Accounting, Advertising & Marketing, Consumer Services

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Avelia Features

  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

Avelia Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$5 Per Month

Avelia FAQs

Avelia is an advanced telephony software designed to streamline communication processes for businesses of all sizes. This platform provides a comprehensive suite of tools for managing calls, integrating with CRM systems, and enhancing collaboration among teams. With its user-friendly interface, Avelia allows users to make and receive calls, access contact information, and track communication history effortlessly. The software features advanced analytics capabilities, providing insights into call metrics, response times, and team performance. Additionally, Avelia supports integration with various communication and collaboration tools, enhancing overall productivity. By implementing Avelia, organizations can improve their communication efficiency, enhance customer service, and drive collaboration among team members.

  • Yes, Avelia offers a free version.

  • Yes, Avelia offers a free trial.

  • No, Credit Card details are not required for the Avelia trial.

  • Avelia offers the following pricing plans & packages:

    Basic

    $5 Per Month

  • Avelia supports the following payment frequencies:

    • Monthly Subscription

  • No, Avelia does not offer an API.

  • Avelia offers support with the following options:
    • 24x7 Support , Chat

  • Avelia offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Avelia supports the following languages:
    • English

  • Following are the typical users of the Avelia:
    • Self-Employed , Small-Business , Midsize-Business

  • Avelia supports the following deployment:
    • Cloud Hosted

  • Avelia supports the following devices and operating systems:
    • Web-Based