Astrum is a state-of-the-art live chat software designed to enhance customer support and engagement on websites and e-commerce platforms. With its user-friendly interface, Astrum allows businesses to communicate with website visitors in real time, offering immediate assistance and building stronger relationships with customers. The software supports customizable chat widgets that can be tailored to match your brand's design, ensuring a seamless user experience. Astrum also offers features like automated greetings, chatbot integration, and pre-set responses to common inquiries, allowing businesses to handle a high volume of customer interactions efficiently. The platform provides detailed reporting and analytics, enabling businesses to track chat performance, identify areas for improvement, and optimize customer service strategies. Whether you're an online retailer, service provider, or tech support team, Astrum helps increase customer satisfaction by providing quick and effective solutions to their inquiries, leading to higher conversion rates and improved customer loyalty.
Serio Systems
France
Proprietary
Transfers/Routing
