Answered.so is an all-in-one customer service software solution designed to help businesses provide exceptional support through multiple channels, including email, live chat, social media, and phone. With its intuitive interface, Answered.so streamlines customer service workflows by centralizing support requests, automating responses, and helping teams manage customer inquiries more efficiently. The software includes ticket management functionality, allowing businesses to assign, track, and resolve customer issues promptly. Answered.so’s AI-powered chatbot can handle common questions, providing instant responses to customers and freeing up support agents for more complex queries. The platform also includes detailed reporting and analytics, helping businesses monitor key performance metrics like response times, customer satisfaction, and resolution rates. Additionally, Answered.so integrates with CRM systems, ensuring that customer data is readily available for agents, allowing them to personalize interactions and resolve issues faster. By enhancing customer service efficiency and improving communication, Answered.so enables businesses to boost customer satisfaction and loyalty.
Parsio.io
Estonia
Email
Performance Metrics
