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IT Service Management

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Alemba Service Manager Overview

Alemba Service Manager is an innovative IT service management (ITSM) software renowned for its agility and user-centric design. Tailored for complex enterprise environments, it excels in automating and streamlining IT service processes. A standout feature is its highly configurable interface, allowing for customization to specific organizational needs. The software integrates seamlessly with existing systems, facilitating efficient workflow management. It offers comprehensive modules for incident, problem, and change management, ensuring robust control over IT services. Alemba's self-service portal enhances user experience, enabling quick access to services and information. Its advanced reporting tools provide valuable insights for strategic decision-making. Ideal for dynamic IT landscapes, Alemba Service Manager effectively aligns IT services with business objectives, driving efficiency and innovation.

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Alemba Service Manager Screenshot & Video

Contact Details

  • Vendor Name Alemba
  • Founded 2007
  • Location United Kingdom
  • Employees 101-500

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Mac Mac

Typical Customers

  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Education Management, Managed Service Provider (MSP), Retail

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Alemba Service Manager Features

  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Approval Workflow
  • Arrow Icon Training Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Change Planning
  • Arrow Icon Release Management
  • Arrow Icon Change Tracking
  • Arrow Icon Compliance Management
  • Arrow Icon Prioritization
  • Arrow Icon Change Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Contract/License Management
  • Arrow Icon Device Auto Discovery
  • Arrow Icon API
  • Arrow Icon IT Asset Management
  • Arrow Icon Data Visualization
  • Arrow Icon Impact Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon License Management
  • Arrow Icon Relationship Mapping
  • Arrow Icon Inventory Management
  • Arrow Icon Configuration Management
  • Arrow Icon Compliance Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Workflow Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Prioritization
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Contract/License Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Cost Tracking
  • Arrow Icon Procurement Management
  • Arrow Icon Supplier Management
  • Arrow Icon Configuration Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Maintenance Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Audit Management
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Requisition Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics

Alemba Service Manager Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • Free Trial 30 Days

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

Alemba Service Manager FAQs

Alemba Service Manager is an innovative IT service management (ITSM) software renowned for its agility and user-centric design. Tailored for complex enterprise environments, it excels in automating and streamlining IT service processes. A standout feature is its highly configurable interface, allowing for customization to specific organizational needs. The software integrates seamlessly with existing systems, facilitating efficient workflow management. It offers comprehensive modules for incident, problem, and change management, ensuring robust control over IT services. Alemba's self-service portal enhances user experience, enabling quick access to services and information. Its advanced reporting tools provide valuable insights for strategic decision-making. Ideal for dynamic IT landscapes, Alemba Service Manager effectively aligns IT services with business objectives, driving efficiency and innovation.

  • No, Alemba Service Manager does not offer a free version.

  • Yes, Alemba Service Manager offers a free trial.

  • No, Credit Card details are not required for the Alemba Service Manager trial.

  • No, Alemba Service Manager does not offer an API.

  • Alemba Service Manager offers support with the following options:
    • Email , Phone , Knowledge Base

  • Alemba Service Manager offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Alemba Service Manager supports the following languages:
    • English

  • Following are the typical users of the Alemba Service Manager:
    • Large-Enterprise-Business

  • Alemba Service Manager supports the following deployment:
    • Cloud Hosted , On-Premise

  • Alemba Service Manager supports the following devices and operating systems:
    • Web-Based , Windows , Mac