AiSensy is advanced live chat software that helps businesses engage with customers instantly and improve customer service through AI-powered responses. With AiSensy, users can set up automated replies, providing immediate responses to common queries and reducing wait times. This platform supports multi-channel messaging, allowing businesses to connect with customers on various social media and messaging platforms from a single dashboard. AiSensy’s AI chatbot learns from customer interactions, continuously improving its responses for enhanced customer satisfaction. The software also includes a ticketing system that enables agents to manage and prioritize requests, ensuring that no inquiries fall through the cracks. AiSensy integrates easily with CRM systems, making it simple to track customer interactions and maintain comprehensive service records. It also provides analytics to measure engagement, response times, and customer satisfaction levels. With AiSensy, businesses can deliver efficient, personalized customer service, building trust and increasing customer loyalty.
AiSensy
India
Proprietary
Transfers/Routing
