AccessE11 Overview

AccessE11 is a powerful issue tracking software designed to help businesses efficiently manage and resolve technical issues and customer complaints. The platform provides a centralized system where users can log, track, and prioritize issues, ensuring that nothing falls through the cracks. AccessE11 allows teams to assign tasks, set deadlines, and monitor progress, ensuring that issues are resolved in a timely manner. The software also includes features such as customizable workflows, automated notifications, and detailed reporting, helping businesses streamline their support operations. With real-time updates and powerful search capabilities, AccessE11 helps teams stay on top of issues, improve customer satisfaction, and reduce response times, making it an essential tool for any business with a support team.

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Contact Details

  • Vendor Name Netfore Software
  • Founded 2010
  • Location Canada

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French


Industries

Government Administration, Government Relations, Law Enforcement

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AccessE11 Features

  • Arrow Icon Routing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Case Management
  • Arrow Icon Issue Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Email Templates
  • Arrow Icon Prioritization
  • Arrow Icon Customer Service Analytics
  • Arrow Icon Forms Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Feedback Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Complaint Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Social Media Integration
  • Arrow Icon Support Ticket Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Email Management
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Live Chat
  • Arrow Icon Collaboration Tools
  • Arrow Icon Canned Responses
  • Arrow Icon SLA Management
  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management
  • Arrow Icon GIS Integration
  • Arrow Icon Document Management
  • Arrow Icon Photo Management
  • Arrow Icon Workflow Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Code Maintenance
  • Arrow Icon Task Management
  • Arrow Icon Inspection Management
  • Arrow Icon Compliance Management
  • Arrow Icon Violation Tracking
  • Arrow Icon Forms Management
  • Arrow Icon Status Tracking
  • Arrow Icon Fee Management
  • Arrow Icon Case Management
  • Arrow Icon Weed Abatement Control
  • Arrow Icon Work Order Management
  • Arrow Icon Taxation & Assessment
  • Arrow Icon Document Management
  • Arrow Icon Compliance Management
  • Arrow Icon Code Enforcement
  • Arrow Icon Self Service Portal
  • Arrow Icon Inventory Management
  • Arrow Icon Fixed Asset Management
  • Arrow Icon Budgeting/Forecasting
  • Arrow Icon Permit Issuance
  • Arrow Icon For Government
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Inspection Management
  • Arrow Icon Financial Management
  • Arrow Icon Utility Billing
  • Arrow Icon License Issuance
  • Arrow Icon Code Enforcement
  • Arrow Icon Permit Issuance
  • Arrow Icon Self Service Portal
  • Arrow Icon Taxation & Assessment
  • Arrow Icon Inventory Management
  • Arrow Icon Planning & Zoning
  • Arrow Icon Inspection Management
  • Arrow Icon Customer Database
  • Arrow Icon For Municipal Offices
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Accounting
  • Arrow Icon Financial Management
  • Arrow Icon Land Asset Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Data Import/Export
  • Arrow Icon Project Management
  • Arrow Icon Document Management
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Mobile Access
  • Arrow Icon Customer Database
  • Arrow Icon Job Costing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Service Request Management
  • Arrow Icon Equipment Maintenance
  • Arrow Icon GPS
  • Arrow Icon Fleet Management
  • Arrow Icon Facility Management

AccessE11 Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • CAD ($) CAD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

AccessE11 FAQs

AccessE11 is a powerful issue tracking software designed to help businesses efficiently manage and resolve technical issues and customer complaints. The platform provides a centralized system where users can log, track, and prioritize issues, ensuring that nothing falls through the cracks. AccessE11 allows teams to assign tasks, set deadlines, and monitor progress, ensuring that issues are resolved in a timely manner. The software also includes features such as customizable workflows, automated notifications, and detailed reporting, helping businesses streamline their support operations. With real-time updates and powerful search capabilities, AccessE11 helps teams stay on top of issues, improve customer satisfaction, and reduce response times, making it an essential tool for any business with a support team.

  • No, AccessE11 does not offer a free version.

  • Yes, AccessE11 offers a free trial.

  • No, Credit Card details are not required for the AccessE11 trial.

  • No, AccessE11 does not offer an API.

  • AccessE11 offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • AccessE11 offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • AccessE11 supports the following languages:
    • English , French

  • Following are the typical users of the AccessE11:
    • Self-Employed , Small-Business , Midsize-Business

  • AccessE11 supports the following deployment:
    • Cloud Hosted

  • AccessE11 supports the following devices and operating systems:
    • Web-Based , iPhone , Android