13Chats Overview

13Chats is a live chat software designed to help businesses provide real-time support to their customers and enhance engagement on their websites. The platform offers tools for managing chat conversations, tracking customer inquiries, and providing instant responses to frequently asked questions. 13Chats includes customizable chat widgets, allowing businesses to match the interface with their branding and website design. The software also supports automated responses, enabling businesses to handle multiple conversations simultaneously and provide 24/7 support. 13Chats integrates with CRM systems, providing a unified view of customer interactions, and allows for seamless escalation to human agents when needed. With its user-friendly interface and robust analytics, 13Chats helps businesses improve customer satisfaction, increase sales, and reduce response times.

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13Chats Screenshot & Video

Contact Details

  • Vendor Name 13Chats
  • Founded
  • Location Ukraine

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Information Technology & Services, Program Development, Wholesale, Writing & Editing

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13Chats Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

13Chats Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$13 Per Feature

13Chats FAQs

13Chats is a live chat software designed to help businesses provide real-time support to their customers and enhance engagement on their websites. The platform offers tools for managing chat conversations, tracking customer inquiries, and providing instant responses to frequently asked questions. 13Chats includes customizable chat widgets, allowing businesses to match the interface with their branding and website design. The software also supports automated responses, enabling businesses to handle multiple conversations simultaneously and provide 24/7 support. 13Chats integrates with CRM systems, providing a unified view of customer interactions, and allows for seamless escalation to human agents when needed. With its user-friendly interface and robust analytics, 13Chats helps businesses improve customer satisfaction, increase sales, and reduce response times.

  • Yes, 13Chats offers a free version.

  • Yes, 13Chats offers a free trial.

  • No, Credit Card details are not required for the 13Chats trial.

  • 13Chats offers the following pricing plans & packages:

    Basic

    $13 Per Feature

  • 13Chats supports the following payment frequencies:

    • Monthly Subscription

  • No, 13Chats does not offer an API.

  • 13Chats offers support with the following options:
    • Email , Chat , Knowledge Base

  • 13Chats offers training with the following options:
    • In-person , Documentation , Videos

  • 13Chats supports the following languages:
    • English

  • Following are the typical users of the 13Chats:
    • Self-Employed , Small-Business , Midsize-Business

  • 13Chats supports the following deployment:
    • Cloud Hosted

  • 13Chats supports the following devices and operating systems:
    • Web-Based , iPhone , Android