13Chats is a live chat software designed to help businesses provide real-time support to their customers and enhance engagement on their websites. The platform offers tools for managing chat conversations, tracking customer inquiries, and providing instant responses to frequently asked questions. 13Chats includes customizable chat widgets, allowing businesses to match the interface with their branding and website design. The software also supports automated responses, enabling businesses to handle multiple conversations simultaneously and provide 24/7 support. 13Chats integrates with CRM systems, providing a unified view of customer interactions, and allows for seamless escalation to human agents when needed. With its user-friendly interface and robust analytics, 13Chats helps businesses improve customer satisfaction, increase sales, and reduce response times.
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