Last Updated: October 06, 2025
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk
Iperius Remote is a powerful remote support software that enables IT professionals, customer support teams, and technical staff to remotely access and troubleshoot computers, servers, and devices from anywhere in the world. With its secure, fast, and reliable connection, Iperius Remote makes it easy to provide real-time assistance, resolve technical issues, and manage systems remotely. The softwar... Read more about Iperius Remote
ISL Light is a reliable remote support software designed to facilitate secure and efficient remote access and assistance for IT professionals and support teams. It offers a comprehensive platform for troubleshooting, maintenance, and collaboration, ensuring seamless support operations across various devices and locations. ISL Light's intuitive interface allows support agents to establish secure re... Read more about ISL Light
NinjaOne is an effective patch management software designed to simplify and automate the process of keeping systems updated and secure. With its user-friendly interface, IT administrators can easily manage patches for various operating systems and applications across their networks. The software automates the identification of missing patches and allows for scheduled deployments, ensuring that dev... Read more about NinjaOne
RemotePC is a secure and easytouse remote desktop software that allows users to access their computers from anywhere, at any time. This platform is ideal for businesses that require remote work capabilities or support teams that need to troubleshoot client machines. RemotePC provides a seamless experience, enabling users to remotely control their desktops, access files, and run applications as if ... Read more about RemotePC
Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack
Supremo Remote Desktop is an easy-to-use remote support software that enables businesses and IT professionals to provide remote assistance to clients and employees. The platform offers secure, encrypted connections, allowing users to access and control remote desktops, troubleshoot issues, and perform system maintenance from any location. Supremo is lightweight and doesn’t require installation, ... Read more about Supremo Remote Desktop
TeamViewer Remote is a powerful software designed for remote access and support, connecting users to any computer or mobile device globally. Known for its reliability and security, it allows users to remotely control computers, making it ideal for IT support and managing remote teams. A key feature is its straightforward setup, requiring no complex configurations. TeamViewer offers file transfer c... Read more about TeamViewer Remote
ConnectWise ScreenConnect is a robust remote support and access tool renowned for its efficiency and reliability. Its key feature is the ability to remotely control devices, making it invaluable for IT support and remote work scenarios. The software offers quick and secure connections, ensuring user safety and data privacy. ScreenConnect stands out with its customizable options, allowing users to ... Read more about ConnectWise ScreenConnect
VISULOX is a remote support software designed to provide businesses with secure, real-time remote assistance for IT support and troubleshooting. The platform offers tools for remote desktop control, screen sharing, and file transfer, allowing support teams to assist customers and employees without being physically present. VISULOX includes features for session recording, detailed reporting, and re... Read more about VISULOX
Zoho Assist is a versatile remote support software designed to facilitate seamless remote access and support for businesses of all sizes. This platform enables IT professionals to connect with clients or employees instantly, providing technical assistance from virtually anywhere. With its intuitive interface, Zoho Assist allows users to initiate remote sessions quickly, share screens, and resolve ... Read more about Zoho Assist
Admin By Request is a machine learning software designed to enhance IT security by managing user permissions and controlling administrative access. This platform helps organizations reduce risk by limiting privileged access, ensuring that users have only the permissions necessary for their roles. Admin By Request’s machine learning algorithms analyze user behavior, identifying potential security... Read more about Admin By Request
AnyDesk is a leading remote desktop software designed to provide fast, secure, and reliable access to computers and devices from anywhere. The platform allows users to remotely control and manage desktops, transfer files, and collaborate with colleagues, making it ideal for businesses with remote teams or IT professionals managing multiple devices. AnyDesk offers high-speed connections with low la... Read more about AnyDesk
Atera is an amazing IT management solution that can simplify and enhance your business processes. It provides a unified solution that can streamline various IT tasks. The platform offers remote monitoring and management capabilities that enable you to keep a close eye on your systems and networks from anywhere. Atera's automation features can reduce manual workloads and improve efficiency. It allo... Read more about Atera
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.