Best Chatbot Software

Chatbot software uses artificial intelligence (AI) to provide automated, real-time conversations, enhancing customer engagement and support. These tools help businesses handle queries, streamline workflows, and deliver personalized experiences across websites, apps, and messaging platforms. AI chatbot software is ideal for industries like eCommerce, healthcare, and customer service, offering 24/7 assistance and reducing response times. The best AI chatbot tools feature natural language processing (NLP), multilingual support, and integration with CRM systems for seamless communication. These solutions enable businesses to automate repetitive tasks, improve customer satisfaction, and gain valuable insights from chat data. Whether for lead generation, issue resolution, or FAQs, AI chatbots are a powerful tool for modern businesses. Transform your customer interactions with the best AI chatbot software. Explore tools that combine intelligence, efficiency, and scalability to drive better results.
  • 4.8 avg. rating from 04 reviews

Last Updated: October 01, 2025

533 Software

List of Top Chatbot Software | Best AI Chatbots Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Natural Language Processing

Automated Responses

Virtual Assistant

Chatbot

AI/Machine Learning

Query Suggestions

Customer Support

Language Detection

Pre-Configured Bot

Code-free Development

Automated Routing

Augmented Analytics

Transfers/Routing

Lead Qualification

Customizable Branding

Lead Capture

For Sales/Marketing

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Chatbot Software that is:

Chatfuel is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers a comprehensive platform for real-time communication between businesses and their customers, ensuring prompt and personalized assistance. Chatfuel features customizable chat widgets, automated greetings, and proactive chat triggers, enabling businesses to engage webs... Read more about Chatfuel

Free Trial

Available

Pricing Type

$15 Per feautre

Location

United States

AI-powered buyer engagement platform

Drift is a prominent conversational marketing platform that revolutionizes the way businesses interact with their customers. At its core, Drift has a live chat feature, which enables real-time communication with website visitors, facilitating immediate engagement and support. Drift's powerful AI-driven chatbots are a standout feature, capable of automating conversations, qualifying leads, and even... Read more about Drift

Free Trial

NA

Pricing Type

$2500 Per month

Location

United States

All-in-one customer support software, AI-powered

   5.0

 (1 Reviews)

Make Tidio your go-to chatbot software. Set up chatbot automations to resolve issues as they come in. Collect leads, suggest upsells, offload repetitive questions onto a chatbot. Achieve up to a 64% resolution rate with Lyro, Tidio's conversational AI agent for customer service. - Handles up to 64–70% of customer inquiries - Plug-and-play setup (no training or scripts) - Uses your support ... Read more about Tidio

Free Trial

7 Days

Pricing Type

$0 Per month

Location

United States

Chatbit is an AI-powered chatbot software that enables businesses to automate customer interactions across various platforms, including websites, mobile apps, and social media channels. The platform leverages natural language processing (NLP) and machine learning to understand customer inquiries and provide accurate, context-aware responses. Chatbit can handle a wide range of tasks, from answering... Read more about Chatbit

Free Trial

NA

Pricing Type

Contact Vendor

Location

Estonia

Multi AI Chat Platform

   4.6

 (2 Reviews)

What sets us apart is our flexibility. For businesses with existing AI provider relationships, our Geekflare Connect feature allows you to Bring Your Own Key (BYOK) and consolidate your tools. For those who want simplicity, our all-in-one subscription provides everything you need to get started immediately. Choose Geekflare AI to: Centralize your company's AI usage. Foster team collaborati... Read more about Geekflare AI

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

United Kingdom

Cloud Contact Center And Customer Service Software

Amazon Connect is a cloud-based contact center solution developed by Amazon Web Services (AWS). It offers a range of features to manage customer interactions effectively. The service includes an intuitive interface for easy setup and operation. Key features include interactive voice response (IVR) for automated call handling and intelligent routing to direct calls to the right agent. Amazon Connec... Read more about Amazon Connect

Free Trial

Available

Pricing Type

$1.08 Per hour

Location

United States

Amazon Lex is an artificial intelligence software designed to help businesses build conversational interfaces using natural language processing (NLP) and automatic speech recognition (ASR). The platform enables developers to create chatbots, virtual assistants, and voice-enabled applications that can understand and respond to user input in real-time. Amazon Lex integrates seamlessly with other AWS... Read more about Amazon Lex

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Machine Learning on AWS is a powerful speech recognition software designed to help businesses harness the power of artificial intelligence (AI) for transcribing and understanding spoken language. This platform leverages AWS’s machine learning capabilities to process audio and convert it into text with high accuracy, even in noisy environments. The software supports multiple languages and accents... Read more about Machine Learning on AWS

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Microsoft Copilot Studio is a conversational AI platform designed to help businesses build, deploy, and manage intelligent chatbots and virtual assistants. The platform offers advanced natural language processing (NLP) capabilities, allowing businesses to create AI-driven assistants that can understand and respond to user inquiries in a human-like manner. Microsoft Copilot Studio includes features... Read more about Microsoft Copilot Studio

Free Trial

Available

Pricing Type

$200 Per month

Location

United States

Llama 2 is a cutting-edge generative AI software platform designed to enhance creativity and automate content generation across various industries. Leveraging advanced machine learning models, Llama 2 is capable of creating human-like text, generating ideas, and even assisting with coding tasks. Whether you're a marketer looking to automate blog writing or a developer in need of code snippets, Lla... Read more about Llama 2

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Oracle Fusion Cloud HCM is a comprehensive human resource management software designed to streamline HR processes and enhance employee engagement. This cloud-based platform offers a wide range of features, including talent acquisition, performance management, and workforce planning, enabling organizations to manage their human capital effectively. With its user-friendly interface, HR professionals... Read more about Oracle Fusion Cloud HCM

Free Trial

Available

Pricing Type

$0.01 Per user

Location

United States

Zendesk Sunshine is a dynamic and flexible customer service platform that brings together live chat, messaging, and customer relationship management (CRM) features into a single solution. It’s designed to provide businesses with an agile way to interact with customers in real time, offering seamless chat conversations, instant support, and automated responses. Zendesk Sunshine integrates with a ... Read more about Zendesk Sunshine

Free Trial

Available

Pricing Type

$495 Per month

Location

United States

watsonx Assistant is an innovative chatbot software designed to enhance customer engagement through intelligent virtual assistants. This platform leverages advanced natural language processing (NLP) and machine learning algorithms to understand and respond to user inquiries in real time. With watsonx Assistant, organizations can deploy customizable chatbots capable of handling a wide range of task... Read more about watsonx Assistant

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

ChatSpot is a dynamic chatbot software that helps businesses automate customer support, enhance user engagement, and streamline communication on websites or messaging platforms. Designed to be highly customizable, ChatSpot allows businesses to build chatbots that fit their unique customer service needs. Whether you need to answer frequently asked questions, provide product recommendations, or assi... Read more about ChatSpot

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Zoom Virtual Agent is an AI-powered chatbot software designed to help businesses automate customer interactions, enhance user engagement, and improve customer service experiences. Integrated with Zoom's popular video conferencing platform, Zoom Virtual Agent offers conversational AI capabilities to handle routine customer queries, appointment scheduling, product inquiries, and troubleshooting. The... Read more about Zoom Virtual Agent

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

SAP Conversational AI is a leading conversational AI platform designed to help businesses build and deploy intelligent chatbots and virtual assistants that enhance customer and employee experiences. The platform enables organizations to automate interactions across a wide range of channels, including websites, messaging apps, and voice assistants, allowing them to provide instant, 24/7 support. Wi... Read more about SAP Conversational AI

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

SAP Business Technology Platform (BTP) is a powerful low-code development platform that allows businesses to build, deploy, and manage applications with minimal coding. Designed for both technical and non-technical users, SAP BTP simplifies the app development process, enabling organizations to create custom applications, automate workflows, and integrate systems without the need for extensive pro... Read more about SAP BTP

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Heyday is a cutting-edge Conversational AI Platform Software designed to enhance customer engagement, support, and satisfaction through intelligent, real-time interactions. This comprehensive platform offers a wide range of features, including natural language processing, chatbot creation, multi-channel support, and advanced analytics, ensuring that businesses can effectively manage and optimize t... Read more about Heyday

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Virtual Agent is a cutting-edge Virtual Assistant Software designed to enhance customer engagement and support through intelligent and interactive virtual assistants. It offers a comprehensive platform for creating, deploying, and managing virtual agents that can handle a wide range of customer inquiries and tasks, ensuring efficient and personalized interactions. Virtual Agent features an intuiti... Read more about Virtual Agent

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Conversations that convert, connections that last

Zoho SalesIQ is a sophisticated yet user-friendly software designed to enhance customer engagement and sales effectiveness for businesses. This tool uniquely integrates live chat, visitor tracking, and analytics capabilities, enabling businesses to interact with website visitors in real-time. With Zoho SalesIQ, companies can identify high-potential leads based on visitor behavior and history, prov... Read more about Zoho SalesIQ

Free Trial

15 Days

Pricing Type

$500 Per month

Location

India

WisTalk is a cutting-edge chatbot software designed to enhance customer interaction by automating communication through AI-powered chatbots. It offers businesses the ability to create intelligent, responsive bots that can answer customer inquiries, provide assistance, and even process transactions 24/7 across multiple platforms like websites, mobile apps, and social media. WisTalk’s natural lang... Read more about WisTalk

Free Trial

Available

Pricing Type

$100000 Per user

Location

Japan

SAS Visual Analytics is a powerful statistical analysis software that provides businesses with deep insights into their data through intuitive visualizations and advanced analytics. The platform allows users to quickly explore, analyze, and visualize complex datasets, enabling them to make informed decisions faster. With SAS Visual Analytics, businesses can perform tasks such as data mining, predi... Read more about SAS Visual Analytics

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

CHORDSHIP is a chatbot software designed to improve customer engagement and automate communication processes. With its AI-powered capabilities, CHORDSHIP allows businesses to create intelligent chatbots that can handle customer inquiries, process orders, and provide support without human intervention. The software supports a wide range of communication channels, including websites, social media, a... Read more about CHORDSHIP

Free Trial

NA

Pricing Type

$200000 Per feautre

Location

Japan

SAS Viya is a comprehensive data catalog software designed to help organizations manage, organize, and access their data more effectively. The platform enables businesses to create a centralized repository of data assets, making it easier to search, catalog, and retrieve information from various sources. SAS Viya integrates with big data platforms, cloud services, and data lakes, providing users w... Read more about SAS Viya

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

The Leading AI-Powered CCaaS Platform

Sprinklr Service is a modern customer care platform designed to manage customer interactions across various digital channels. It centralizes communication from social media, messaging apps, email, and web chat into one unified dashboard. This tool enables efficient handling of customer inquiries and feedback. Features include automated responses to common questions, which helps in quick resolution... Read more about Sprinklr Service

Free Trial

30 Days

Pricing Type

$199 Per month

Location

United States

Explore Today’s Featured List of Top Chatbot Software

Chaport

All-in-one customer messaging software that combines multi-channel live chat, chatbots, knowledge base, and more.

Chaport is a user-friendly live chat software developed to enhance customer communication for businesses. Its standout feature is the multi-channel messaging capability, allowing seamless integration with popular social media platforms and email, centralizing all customer conversations. The software boasts an intuitive chat interface, making it easy for support teams to interact with customers eff... Read more about Chaport

Free Trial

NA

Pricing Type

$29 Per month

Location

United States

FinChat is a cutting-edge artificial intelligence platform tailored specifically for the financial services industry. It provides businesses with AI-powered solutions for automating financial processes, customer interactions, and data analysis. FinChat’s most notable feature is its ability to power intelligent chatbots that can engage with customers on financial topics, answer queries about inve... Read more about FinChat

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

Hellobot is an AI-driven chatbot solution designed to enhance customer support, engagement, and interaction. Whether you’re a small business or a large enterprise, Hellobot allows you to deploy an intelligent virtual assistant on your website, mobile app, or social media platforms to assist users 24/7. The software uses natural language processing (NLP) and machine learning to understand and res... Read more about Hellobot

Free Trial

Available

Pricing Type

$375 Per month

Location

United States

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Frequently Asked Questions

Chatbot software allows businesses to create automated messaging tools that interact with users via chat interfaces on websites, apps, or messaging platforms.

It’s used by customer support teams, marketing departments, sales professionals, HR teams, and e-commerce businesses.

To automate conversations, answer FAQs, qualify leads, and offer support or information without human intervention.

Some use AI and machine learning for natural language understanding, while others follow rule-based scripts.

Yes. Most solutions support multi-channel deployment, including web, mobile, and messaging apps.

It improves customer engagement, reduces support workload, increases efficiency, and provides instant responses.

Look for conversational flow builders, integrations, analytics, multilingual support, live chat handoff, and AI capabilities.

Consider ease of use, integrations, AI capabilities, customization options, analytics, support, and pricing based on your business needs.