zto.technology is an advanced call recording software solution designed to help businesses record, store, and analyze customer conversations across various communication channels, including phone calls, VoIP, and video chats. This software is ideal for businesses seeking to ensure compliance, improve customer service, and enhance team performance. With zto.technology, businesses can automatically record all inbound and outbound calls, storing them securely in the cloud or on local servers for easy access and retrieval. The software includes a powerful search function, enabling users to filter and find specific recordings based on caller details, timestamps, or keywords. It also offers features like call tagging, note-taking, and transcript generation to facilitate detailed analysis and review. By providing insights into customer interactions, zto.technology helps businesses identify training opportunities, resolve disputes, and improve overall communication quality. Additionally, the software adheres to data privacy regulations, ensuring that recorded calls are handled with the highest level of security and confidentiality.
ZTO Technology
France
Email
Certification & Licensing
