Zervicio Overview

Zervicio is a comprehensive Customer Service Software designed to enhance the support experience for businesses and their clients. It offers a suite of tools for managing customer inquiries, tracking support tickets, and facilitating seamless communication across multiple channels, including email, chat, and social media. Zervicio's intuitive interface enables support teams to prioritize and resolve issues efficiently, ensuring timely and effective customer assistance. Advanced features include a knowledge base, automated workflows, and real-time analytics, which help in identifying trends, improving response times, and measuring customer satisfaction. Additionally, Zervicio integrates with various CRM systems and third-party applications, providing a unified platform for managing all customer interactions. Ideal for businesses of all sizes, Zervicio Customer Service Software empowers organizations to deliver exceptional support, foster customer loyalty, and drive business growth.

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Contact Details

  • Vendor Name Manage Smart Solutions
  • Founded
  • Location India

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Computer Software, Financial Services, Public Relations, Retail

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Zervicio Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Reports
  • Arrow Icon Activity Dashboard
  • Arrow Icon Commenting/Notes
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Lead Scoring
  • Arrow Icon Document Management
  • Arrow Icon Email Templates
  • Arrow Icon Call Logging
  • Arrow Icon Search/Filter
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

Zervicio Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Zervicio FAQs

Zervicio is a comprehensive Customer Service Software designed to enhance the support experience for businesses and their clients. It offers a suite of tools for managing customer inquiries, tracking support tickets, and facilitating seamless communication across multiple channels, including email, chat, and social media. Zervicio's intuitive interface enables support teams to prioritize and resolve issues efficiently, ensuring timely and effective customer assistance. Advanced features include a knowledge base, automated workflows, and real-time analytics, which help in identifying trends, improving response times, and measuring customer satisfaction. Additionally, Zervicio integrates with various CRM systems and third-party applications, providing a unified platform for managing all customer interactions. Ideal for businesses of all sizes, Zervicio Customer Service Software empowers organizations to deliver exceptional support, foster customer loyalty, and drive business growth.

  • No, Zervicio does not offer a free version.

  • Yes, Zervicio offers a free trial.

  • No, Credit Card details are not required for the Zervicio trial.

  • No, Zervicio does not offer an API.

  • Zervicio supports the following languages:
    • English

  • Following are the typical users of the Zervicio:
    • Self-Employed , Small-Business , Midsize-Business

  • Zervicio supports the following deployment:
    • Cloud Hosted , On-Premise

  • Zervicio supports the following devices and operating systems:
    • Web-Based , Windows , Linux