YakBot Overview

YakBot is a live chat software designed to enhance customer support by enabling businesses to communicate with customers in real time. The software offers a seamless chat interface for websites, allowing businesses to instantly respond to inquiries, resolve issues, and build stronger customer relationships. YakBot includes AI-powered chatbots that handle common queries, providing 24/7 support even outside business hours. It also features automated responses and custom workflows, helping businesses manage multiple conversations simultaneously and improving response times. With robust analytics and reporting tools, YakBot allows companies to track customer interactions, measure agent performance, and gather valuable insights. The software integrates with CRM and other business systems for a unified customer service experience. YakBot is ideal for businesses looking to improve customer satisfaction, reduce support costs, and boost conversion rates through effective live chat engagement.

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YakBot Screenshot & Video

Contact Details

  • Vendor Name YakBot
  • Founded 2019
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Management Consulting

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YakBot Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

YakBot Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$49.97 Per Feature

YakBot FAQs

YakBot is a live chat software designed to enhance customer support by enabling businesses to communicate with customers in real time. The software offers a seamless chat interface for websites, allowing businesses to instantly respond to inquiries, resolve issues, and build stronger customer relationships. YakBot includes AI-powered chatbots that handle common queries, providing 24/7 support even outside business hours. It also features automated responses and custom workflows, helping businesses manage multiple conversations simultaneously and improving response times. With robust analytics and reporting tools, YakBot allows companies to track customer interactions, measure agent performance, and gather valuable insights. The software integrates with CRM and other business systems for a unified customer service experience. YakBot is ideal for businesses looking to improve customer satisfaction, reduce support costs, and boost conversion rates through effective live chat engagement.

  • Yes, YakBot offers a free version.

  • Yes, YakBot offers a free trial.

  • No, Credit Card details are not required for the YakBot trial.

  • YakBot offers the following pricing plans & packages:

    Basic

    $49.97 Per Feature

  • YakBot supports the following payment frequencies:

    • Annual Subscription

  • No, YakBot does not offer an API.

  • YakBot offers support with the following options:
    • Email , Phone , Chat

  • YakBot offers training with the following options:
    • Live Online , Documentation

  • YakBot supports the following languages:
    • English

  • Following are the typical users of the YakBot:
    • Self-Employed , Small-Business , Midsize-Business

  • YakBot supports the following deployment:
    • Cloud Hosted

  • YakBot supports the following devices and operating systems:
    • Web-Based