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Web Self-Service Overview

Web Self-Service is a cutting-edge online CRM software designed to enhance customer engagement and streamline service delivery. With its user-friendly interface, businesses can create personalized customer experiences by allowing clients to access their accounts, submit requests, and find answers to common queries independently. The software's automation capabilities reduce the workload on support teams, freeing them to focus on more complex issues. Web Self-Service also provides valuable analytics on customer interactions, enabling organizations to identify trends and improve service quality. This software is an essential tool for companies looking to enhance their customer relationship management and support processes.

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Contact Details

  • Vendor Name Transversal
  • Founded 2000
  • Location United Kingdom

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

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Web Self-Service Features

  • Arrow Icon Customizable Templates
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Capture
  • Arrow Icon Workflow Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Opportunity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Email Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Forecasting
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Web-based Deployment
  • Arrow Icon Lead Management
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Qualification
  • Arrow Icon Marketing Automation
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Referral Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Territory Management
  • Arrow Icon Deal Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

Web Self-Service Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Web Self-Service FAQs

Web Self-Service is a cutting-edge online CRM software designed to enhance customer engagement and streamline service delivery. With its user-friendly interface, businesses can create personalized customer experiences by allowing clients to access their accounts, submit requests, and find answers to common queries independently. The software's automation capabilities reduce the workload on support teams, freeing them to focus on more complex issues. Web Self-Service also provides valuable analytics on customer interactions, enabling organizations to identify trends and improve service quality. This software is an essential tool for companies looking to enhance their customer relationship management and support processes.

  • No, Web Self-Service does not offer a free version.

  • Yes, Web Self-Service offers a free trial.

  • No, Credit Card details are not required for the Web Self-Service trial.

  • No, Web Self-Service does not offer an API.

  • Web Self-Service supports the following languages:
    • English

  • Following are the typical users of the Web Self-Service:
    • Self-Employed , Small-Business , Midsize-Business

  • Web Self-Service supports the following deployment:
    • Cloud Hosted

  • Web Self-Service supports the following devices and operating systems:
    • Web-Based