Voice of the Customer HUB Overview

Voice of the Customer HUB is a cutting-edge customer experience software designed to capture, analyze, and act on customer feedback effectively. With its intuitive platform, businesses can gather insights through surveys, reviews, and social media interactions, enabling them to understand customer sentiments and preferences. Voice of the Customer HUB offers powerful analytics tools that transform raw data into actionable insights, helping organizations identify trends, strengths, and areas for improvement. The software supports real-time reporting, allowing teams to monitor customer satisfaction and engagement metrics continuously. Additionally, the platform fosters collaboration among departments, ensuring that customer feedback informs decision-making across the organization. Ideal for businesses seeking to enhance customer experiences, Voice of the Customer HUB empowers organizations to build stronger relationships, drive loyalty, and improve overall performance.

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Voice of the Customer HUB Screenshot & Video

Contact Details

  • Vendor Name SandSIV
  • Founded 2010
  • Location Switzerland

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services, Information Services

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Voice of the Customer HUB Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

Voice of the Customer HUB Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • CHF (Fr.) CHF (Fr.)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Voice of the Customer HUB FAQs

Voice of the Customer HUB is a cutting-edge customer experience software designed to capture, analyze, and act on customer feedback effectively. With its intuitive platform, businesses can gather insights through surveys, reviews, and social media interactions, enabling them to understand customer sentiments and preferences. Voice of the Customer HUB offers powerful analytics tools that transform raw data into actionable insights, helping organizations identify trends, strengths, and areas for improvement. The software supports real-time reporting, allowing teams to monitor customer satisfaction and engagement metrics continuously. Additionally, the platform fosters collaboration among departments, ensuring that customer feedback informs decision-making across the organization. Ideal for businesses seeking to enhance customer experiences, Voice of the Customer HUB empowers organizations to build stronger relationships, drive loyalty, and improve overall performance.

  • No, Voice of the Customer HUB does not offer a free version.

  • Yes, Voice of the Customer HUB offers a free trial.

  • No, Credit Card details are not required for the Voice of the Customer HUB trial.

  • Voice of the Customer HUB supports the following payment frequencies:

    • Annual Subscription

  • No, Voice of the Customer HUB does not offer an API.

  • Voice of the Customer HUB offers support with the following options:
    • 24x7 Support , Chat

  • Voice of the Customer HUB offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Voice of the Customer HUB supports the following languages:
    • English

  • Following are the typical users of the Voice of the Customer HUB:
    • Self-Employed , Small-Business , Midsize-Business

  • Voice of the Customer HUB supports the following deployment:
    • Cloud Hosted

  • Voice of the Customer HUB supports the following devices and operating systems:
    • Web-Based