Verint Knowledge Management Overview

Verint Knowledge Management is a knowledge management software that helps organizations centralize and organize their knowledge assets. With Verint, businesses can create, manage, and share knowledge across departments, enabling employees to find the information they need quickly and efficiently. The platform provides features like document management, collaboration tools, and search functionalities, making it easy to store and retrieve valuable insights. Verint Knowledge Management also includes AI-powered tools for content recommendations, ensuring users have access to the most relevant information. Ideal for large organizations or enterprises with complex information needs, Verint helps improve operational efficiency by ensuring that knowledge is easily accessible and shared across teams. This software is particularly beneficial for improving decision-making and enhancing customer service by providing quick access to critical knowledge.

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Contact Details

  • Vendor Name Verint
  • Founded 2004
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Education Management, Information Technology & Services, Market Research

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Verint Knowledge Management Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management

Verint Knowledge Management Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Verint Knowledge Management FAQs

Verint Knowledge Management is a knowledge management software that helps organizations centralize and organize their knowledge assets. With Verint, businesses can create, manage, and share knowledge across departments, enabling employees to find the information they need quickly and efficiently. The platform provides features like document management, collaboration tools, and search functionalities, making it easy to store and retrieve valuable insights. Verint Knowledge Management also includes AI-powered tools for content recommendations, ensuring users have access to the most relevant information. Ideal for large organizations or enterprises with complex information needs, Verint helps improve operational efficiency by ensuring that knowledge is easily accessible and shared across teams. This software is particularly beneficial for improving decision-making and enhancing customer service by providing quick access to critical knowledge.

  • No, Verint Knowledge Management does not offer a free version.

  • Yes, Verint Knowledge Management offers a free trial.

  • No, Credit Card details are not required for the Verint Knowledge Management trial.

  • No, Verint Knowledge Management does not offer an API.

  • Verint Knowledge Management offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Verint Knowledge Management offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Verint Knowledge Management supports the following languages:
    • English

  • Following are the typical users of the Verint Knowledge Management:
    • Self-Employed , Small-Business , Midsize-Business

  • Verint Knowledge Management supports the following deployment:
    • Cloud Hosted , On-Premise

  • Verint Knowledge Management supports the following devices and operating systems:
    • Web-Based , Windows