Verint Forecasting and Scheduling is an employee scheduling software that helps businesses optimize workforce management by forecasting demand and efficiently scheduling staff. Designed for contact centers, retail, and service-based industries, Verint allows managers to predict customer demand based on historical data, seasonal trends, and other factors. This enables businesses to ensure they have the right number of employees scheduled at any given time, reducing overstaffing or understaffing issues. The software also includes scheduling automation, which can automatically assign shifts based on employee availability, skills, and labor laws. Verint’s real-time monitoring tools allow managers to track attendance, shift changes, and employee performance, ensuring that staffing levels meet operational needs. With detailed reporting and analytics, businesses can improve labor cost control, enhance customer service, and boost employee satisfaction by creating more efficient and balanced schedules.
Verint
2004
United States
Email
Data Discovery
